Self-serve ticket management solves one of the biggest challenges events face: customer requests to change tickets. “Transfer my ticket”. “Upgrade my admission”. “Add an item I missed”. When handled manually, these requests create support work and often result in refunds or lost…
Self-Serve Ticket Upgrades for Timed Entry Events make it easier than ever for your event to grow revenue without adding work for your team. Attendees now have a clear, simple path to upgrade their tickets online, which means more upsells with no…
TicketSignup now lets events customize labels on self-serve ticket management options. These updates improve your branding and create a better customer experience. As a result, ticket buyers are more likely to take action on their own. This reduces support requests and helps…
Reduce customer support and provide a best-in-class attendee experience with MTE Timed Entry self-serve Ticket Transfers. Enable self-serve ticket transfers for attendees to transfer their own tickets to a different date, time slot, and/or ticket type. Your event controls the parameters, including…
TicketSignup reduces customer service for events with self-serve ticket management options. We’ve redesigned the self-serve ticket management page to make it even easier for attendees to resend confirmation emails, transfer their tickets, and track their referrals. As we add more ticket management…
Ticket Management Tools to Save Time As a director, it’s crucial that modifying and managing tickets be fast and easy. TicketSignup’s ticket management tools go beyond just director actions: it’s also simple for attendees to make self-serve ticket changes (no customer service…
Due to Hurricane Ian, many events happening this weekend will be rescheduled and/or cancelled. If your ticket event is impacted by the weather and needs to offer refunds or transfers, TicketSignup makes it easy. One of the most powerful ways you can…
Self-serve ticket transfers are one of the ways that ticket events can provide an exceptional customer experience for their customers, whether it’s empowering attendees to move their tickets after a weather-related cancellation or driving revenue with ticket transfer fees. We’ve added a…
With TicketSignup, we make it seamless for your event to allow customers to transfer their own tickets to a different date so that you can deliver an exceptional experience for your attendees, decrease your customer service burden, and reduce chargebacks. Now you…
Simple, Transparent Pricing 40¢ Per Ticket 2.9% + 30¢ Credit Card Processing Free Tickets Are Free Let’s be honest: any platform can sell a ticket. But savvy organizers know the real work happens in the margins. You need a partner that slashes…
TicketSignup vs FareHarbor: A Direct Comparison for Tours and Timed Entry Event Organizers Simple, Transparent Pricing 40¢ Per Ticket 2.9% + 30¢ Credit Card Processing Free Tickets Are Free Any platform can process a transaction, but a true partner drives your mission…
TicketSignup now offers simple, transparent ticket fees of $0.40 per ticket, plus standard credit card processing. This is a major pricing update, and it changes what event organizers can expect from ticketing software. At $0.40 per ticket, events get a fully featured…