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TicketSignup now lets events customize labels on self-serve ticket management options. These updates improve your branding and create a better customer experience. As a result, ticket buyers are more likely to take action on their own. This reduces support requests and helps…
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Over the past year, we have seen new state laws impact regulations around pricing displays in California, Colorado, Connecticut, Maryland, Minnesota, New York, and Tennessee. A new nationwide FTC “Junk Fees Rule” is going into effect on 5/12/2025 requiring events in all states to comply with…
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The Shipping Address is now available in the Store Orders report for events that enable shipping address collection. You can view and export shipping address data. To view the shipping address in the Store Orders report, go to Store >> Store Orders….
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Who doesn’t love a furry friend? With TicketSignup | RunSignup | GiveSignup, animal shelters and humane societies can access free technology to raise more bones — I mean, funds — and support their day-to-day operations. With a single payment account that spans…
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Skijoring is where winter adrenaline meets Western grit. Skiers are pulled by horse-and-rider teams through a fast-paced course of jumps, gates, and obstacles. It’s a sport that fuses Colorado’s alpine tradition with its cowboy roots, creating a one-of-a-kind spectacle on snow. Estes…
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Events can now feature custom text at the top of the Store. The heading displays in the purchase path as well as the standalone store. Events can leverage this custom heading to provide additional information such as shipping details, upsell text, or…
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Events can use Store Item URLs to feature one or multiple items in the standalone store. This helps promote and upsell specific items on an event’s website, call to action buttons, social sharing, or Email Marketing. For example, Zozobra has two tabs…
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While a lot of the “sign up” focus around events is centered on attendees, many events actually have additional categories of people (or organizations) they need to sign up. One use-case we see frequently is vendor registrations for festivals and large events…
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Shipping mistakes can cost your event time and money. TicketSignup’s new Shipping Address Collection & Verification helps you avoid these hassles by ensuring you have accurate shipping data to get your store purchases to the correct destination. Every ticket event can now…
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Events can now set up automated per purchase or per ticket discounts based on question responses. For example, give New Jersey residents a $5 discount on festival tickets. To set up a Question Discount, navigate to Event >> Questions. Currently, Question Discounts…
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There is a new Image Upload question response type. When you ask a question using the Image Upload question type, attendees will be prompted to upload a file. The image is currently accessible via the Ticket Purchase or Individual Tickets report when…
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You can now feature ticket images in the purchase path. Whether you’re selling tickets for a holiday trolley, festival, concert, or voting contest, adding images to your ticket purchase path helps: How to Add Ticket Images in Purchase Path You can add…
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