Key Features For Free Email…

Email Builder


Design emails quickly and easily with our simple drag and drop tool

Create professional and beautiful layouts

Branded Content


Brand your emails with your logo and color scheme

Match the look & feel of your emails to your websites

Unlimited Contacts


Automated lists of all ticket purchasers, holders, and donors

Upload unlimited custom contact lists with historical data

Dynamic Data


Personalize emails with automated replacement tags for items like “first name”

Add custom replacement tags for any data

Upgrade to Organization Email

Every ticket event comes with free email integrated into your dashboard, but TicketSignup also takes free email a step further. Create your own Organization Email to build a year-round email strategy that automatically provides access to attendee and donor lists from all your events. Organization email is perfect for newsletters, event launch announcements, and cross-selling your events. Learn more about Organization Email!

17% of 2023 Transactions Resulted From a TicketSignup Email
553 Million TicketSignup Emails Sent in 2023
1.9% of 2022 Registrations Resulted From Automated Price Increase Emails

A Better Email Strategy

Email Builder

With fully customizable templates, you can stock your emails with fun and engaging content to effectively communicate with your attendees:

  • Drag and drop content blocks.
  • Custom header and footer options.
  • Encourage immediate action with prominent buttons, CTA’s, and QR codes for everything from ticket sales to attendee self-management.

Pre-Built Emails

Construct emails from a library of pre-built emails designed to cover email communications for the entire event life-cycle, including:

  • Referral Strategies and Ticket Sales
  • Date Cancellations
  • Pre-Event and Thank You Emails
  • Generic Templates for Newsletters

Image Gallery

Improve the visual appearance of your emails with TicketSignup’s built in image gallery.

  • Upload your own images to use across all of your TicketSignup events.
  • Hyperlink images and input alt-descriptions
  • Organize your image gallery with custom folders
  • Don’t have photos at the ready? Build with TicketSignup’s system images.

Did you Know? TicketSignup Uses TicketSignup’s own Email Platform.

In 2023 we ditched our old expensive email provider for our own free email marketing platform. All of TicketSignup’s marketing emails are created, drafted, and sent with the same platform our customers use. Key takeaways from switching email providers:

  • Price: Our email cost went from $50K to FREE
  • Design: Visually our emails looked nearly identical
  • Email Engagement: Our overall deliverability increased when we made the switched

Unlimited Email Lists

Upload and send to an unlimited number of contacts for free. TicketSignup is an all in one platform- so as participants register for their specific events we auto-populate email lists with their respective contacts.

  • Upload CSV files with custom contacts or upload single entries
  • Select a unique combination of email lists to send to- and opt to exclude specific lists
  • Upload additional data fields to fulfill unique data tags
  • Upload email lists for unsubscribed contacts- so you only send emails to those who want to receive them.

Email Deliverability

TicketSignup’s free email platform is built to increase your delivery rate and ensure a strong email send. Choose between 3 deduplication options:

  • Email, Name, and Placeholders
  • Email Only
  • Email and Name

Optimize Sending

Utilize built-in statistics and reporting to better understand the performance of your emails – and improve your email strategy.

Automated Emails

Save time while ensuring your emails always go out when you want them to with automated emails. Schedule a followup notification for every ticket purchase, automated email lets you set it and forget it.

Promote whatever goals you have for the event (like referrals or fundraising) and set to send at a specific interval after purchasing tickets, or on a set date.


More Key Features…

Email Capture Popup


Grow your email marketing lists for free with a customizable email capture popup that allows potential attendees to sign up to receive your event emails, newsletters, and more.

Learn More

Customize Sender Name


Customize the sender name for automated ticket notifications to make it easier for your attendees to identify your emails and find their key ticket notifications like Tickets Purchased or Donations Made.

Learn More

Manage Unsubscribes


Keep your email lists clean (and your read rates high) with automatically managed unsubscribes and two types of email sends – Marketing and Transactional – to separate marketing from important event details

Learn More

Share Templates


Easily create and duplicate your email campaigns across all of your events. Just make one template then copy and share your custom designed email with any other of your TicketSignup events.

Learn More

Reviews from TicketSignup Customers

“Everything is immediate with photos, and the ability to communicate and share them quickly is important. You have to capture the audience in the moment; two days later, they are onto the next event.”

– Caryn Lynch, Community House of Moorestown Executive Director

“The point of having a good ticketing system is to be seamless and connected to them throughout the whole event cycle. It was important to us that our branding be highly professional, including our website and emails. TicketSignup makes ticketing simpler so we can focus on delivering the best possible experience to as many people as possible.

We scared a lot of people this year! We’ll be back – regardless of what building we’re in next year, Spookygrass and TicketSignup will be back no matter what.”

-Andy Reiner, Haunted Stage Stop

I love the automated emails, I used them to automatically send out an email 2 hours after someone buys tickets as well as schedule a pre-event email to send before the event.”

Downtown Statesville


Customer Spotlight

Special Event Management, Inc

From shutdown to sellout, the switch to TicketSignup led to a community festival’s first sellout ticket event. Learn how they took advantage of purpose-built technology to increase efficiency, work better with nonprofits, and support their marketing team.

  • 110%  Increase in Ticket Sales

  • 227% Increase in Revenue

  • 18% Increase in Email Open Rate


The Latest Blogs on Email

Default Deduplication Settings

Email V2 default deduplication settings let you set how marketing and transactional emails deduplicate contacts. By default, deduplication settings are set to Email Only for Marketing Emails and to Email, Name, and Placeholders for Transactional Emails. Overview of Deduplication Settings and Email…

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Scheduled Emails

There is now a tab to view all of your scheduled emails. This makes it easy to check the emails your event or organization is sending, with options to cancel, copy, and view scheduled emails. Scheduled emails include all emails that you…

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Email Segmentation with TicketSignup

It’s no secret that we’re big believers in email as a marketing tool. And one of the best things you can do on the email marketing front is start building an email list – we have a whole post on the topic…

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Font Size Options for Email and Websites

You can now edit font size in Emails and on Websites. In addition to headings and paragraph text, you can seamlessly adjust text size with font size options. TicketSignup continues to add features to free Email and free Websites that give your…

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Create a Newsletter Archive 

Newsletters are a great way to disseminate information and engage an audience. It’s a main channel of choice for us to update folks about new feature releases and other things happening at the company. They’re also valuable for festivals and events companies…

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View Emails in Browser

Emails sent from TicketSignup’s free Email Marketing now contain an option to View in Browser. This is another new and exciting Email feature that lets your event seamlessly share sent emails on social media with permanent URLs for email campaigns. Since we…

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Email Should be Free

Email is a crucial part of a modern strategy for marketing your event. In 2022, 13% of transactions on our platform came directly from our email marketing platform. For events with strong email strategies, we’ve seen that as high as 25% of…

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Share Email Templates Across Multiple Events

You can now export Email templates that you create to other ticket events. This makes it highly efficient and easy to share emails across multiple events. Navigate to Email >> Templates >> Your Saved Templates. Click on the dropdown of any Email…

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Image Gallery for Email

We are excited to introduce the first version of Image Gallery for Email. The Image Gallery is a powerful way to use, manage, and organize images across all of your ticket events. The first place we’ve added Image Gallery is Email. In…

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Improved Email Template Flow: Save and Rename

We improved the flow for saving and renaming Email Templates. There are two big updates: We will extend this improved flow to the Email Builder next. This will add a new “Save as Draft” option when working on an email through the…

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