Free Email

Email Builder

Unlimited Email Lists

Access system lists of all your ticket purchasers and ticket holders. Have a large database? Upload unlimited contacts for future marketing sends.

• Access system lists of all event attendees and registrants across all your events
• Upload CSV files with custom contacts or add single entries — no limits on the number of contacts you can add (or send to)
• Include and exclude specific lists for the right combination of contacts for your sends
• Keep your lists clean with unsubscribe uploads from previous systems

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Automated Emails

Save time and automate your processes with automated emails.

• Schedule emails at a post-purchase interval to send key reminders (like a prompt to upgrade) a set number of days after their initial purchase
• Enable automated emails to send on a specific date to ensure a send to all attendees right before (or after) your event day
• Set up automated emails for timed entry events, with additional options to (automatically) send your pre event email based on the date and time slot of the ticket holders

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Pre-Built Emails

Construct emails from a library of pre-built emails designed to cover email communications for the entire event life-cycle, including:

• Referral Strategies and Ticket Sales
• Date Cancellations
• Pre-Event and Thank You Emails
• Generic Templates for Newsletters

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Image Gallery

Improve the visual appearance of your emails with TicketSignup’s built in image gallery.

• Upload your own images to use across all of your TicketSignup events.
• Hyperlink images and input alt-descriptions
• Organize your image gallery with custom folders
• Don’t have photos at the ready? Build with TicketSignup’s system images.

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Email Deliverability

TicketSignup’s free email platform is built to increase your delivery rate and ensure a strong email send.

• Authenticated sender settings to ensure inboxes trust your emails
• Maintain separate unsubscribes for marketing and transactional emails to ensure event day details aren’t derailed by marketing unsubscribes
• Multiple options for deduplication to avoid sending duplicate emails to the same email address while ensuring all personalized information is included

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Analytics to Optimize Sending

Utilize built-in statistics and reporting to better understand the performance of your emails – and improve your email strategy.

• Track your deliveries, opens, and clicks to see what emails get the most traction
• Use TicketInsights to see every website view and ticket purchase from your email marketing

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“Everything is immediate with photos, and the ability to communicate and share them quickly is important. You have to capture the audience in the moment; two days later, they are onto the next event.”

– Caryn Lynch, Community House of Moorestown Executive Director

“The point of having a good ticketing system is to be seamless and connected to them throughout the whole event cycle. It was important to us that our branding be highly professional, including our website and emails. TicketSignup makes ticketing simpler so we can focus on delivering the best possible experience to as many people as possible.

We scared a lot of people this year! We’ll be back – regardless of what building we’re in next year, Spookygrass and TicketSignup will be back no matter what.”

-Andy Reiner, Haunted Stage Stop

“I love the automated emails, I used them to automatically send out an email 2 hours after someone buys tickets as well as schedule a pre-event email to send before the event.”

–Downtown Statesville