Our Pricing

No Subscriptions. No Plans. No Monthly Fees!

We only make money from processing fees. We keep our fees low by having a self-serve and easy-to-use platform. Processing fees can be paid by your supporters, absorbed by your nonprofit, or split 50/50. Give donors the option to pay the processing fee to make their donation go further. They can save even more when purchasing as a family or a group. Our processing fees are charged per cart total — not per ticket or registration.

When your event is free, so is the processing fee. There are no processing fees for free events. Free is free.

Slide to See Your Processing Fee

Event price Per Participant

Participants Per Transaction

Cart Total*

$50.00

_{* The cart total determines the rate of the processing fee. See chart below for more details.}

Processing Fee Per Participant

$ 2.00

_{Includes platform and credit card fees.}

Pricing Chart
Cart Total	Processing Fee
$0	FREE
$0.01 – $249.99	6% + $1
$250 – $999.99	5% + $1
$1,000+	4% + $1

Our easy-to-use, subscription-free platform saves you money…

We’re more than just ticket sales (for free)

Yes, we provide technology to help you sell tickets, but the value of the TicketSignup platform is more than that. Every customer gets free websites, free email, free built-in marketing tools, a free Event Day app, a free photo platform, automated sales tax management, chargeback management, and more. No upselling and no limits.

No subscriptions, no monthly fees, no long-term contracts

Our only revenue is from processing fees, meaning you’ll never pay a subscription or monthly fee. And because we only want happy customers, there are no long-term contracts – you’re free to use our technology for an event with no commitment.

Low fees

Despite our robust set of features, we keep our fees low with an easy-to-use self-serve platform. This helps keep your costs down, and comes with another benefit: you have full control over every aspect of your event.

Families and Groups Save More

Our processing fees are per cart total, not per ticket. This means families and groups who purchase together save money – a real benefit if you’re using pricing strategies to encourage bulk ticket purchases!

Free events are free

No cost to the event? No processing fee. Free is free (for once).

Pricing FAQ

Have questions about the pricing above? We have some answers.

Really? There are no other charges?

We don’t charge for anything else on our platform. We only charge a processing fee as explained above.

Can I pass the processing fee onto my participants?

We allow event directors to set flexible payment options for their fees. Processing fees can be paid by the participant, absorbed by the event, or split 50–50%.

What about donations?

Nonprofits can keep donation costs down with a simple donation processing fee of 4%. Donation processing rate is dependent on an event’s organization type and choice of payment option.

Can I opt to ADD to processing fees?

Yes, larger customers in the Partner Program can set their own, higher processing fees and keep the difference as an additional source of revnue.

Payments FAQ

It’s not just about the prices on our end, of course. We have answers about when and how we’ll get the money to you.

What are my options when setting up a Payment Account?

Set Up Now

We ask you for the minimum amount of information required to satisfy credit card processing rules for setting up your payment account.
You will need to provide the required information to confirm that your organizataion is in good standing.
Choose to receive direct deposit (preferred) either weekly or monthly, or choose check payments ($1,000 minimum, or after your event has happened; $10 charge per check).

Set Up Later

If you aren’t the person responsible for your nonprofit’s finances, you can send an email invitation to your organization’s CFO, Treasurer, or Finance team so that they can complete the setup of the payment account.

Want more information on what a Payment Facilitator is, and what type of information we need from you (and why) for you to set up your Payment Account? Read our Payment Facilitator FAQ

Schedule for Payments

Receive Payments by Direct Deposit

With the Advanced Payment Direct Deposit Option, choose to receive payments as often as weekly. We transfer all settled funds (other than those you designate to be held in escrow for refunds) as soon as they are available from our credit card processing company. Following is an example of the flow of funds for weekly payments for Direct Deposit:

Collection Period — Event Registration payments collected and settled (Note: Weeks with banking holidays may delay the payment.) on your behalf for weekly payment.
ACH Initiation Day — An ACH is initiated on Tuesday of each week for weekly payment to you. You should expect to receive funds in one or two days depending on your bank’s processing rules.
Transactions up to 6:00 PM ET on the last day of the collection period for Visa/Mastercard/Discover/Amex. (Note: Weeks with banking holidays may delay the payment.)

Receive Payments by Check

With Check Payments, choose to receive payments weekly or monthly. Payments will be released any week your event is owed at least $1,000 or once your event has passed, regardless of the amount owed. Each check will incur a $10 fee for processing (payment by ACH is free) Following is an example of the flow of funds for weekly check payments:

Collection Period — Ticket purchase, donation, and registration payments collected and settled (Note: Weeks with banking holidays may delay the payment.) on your behalf for weekly payment.
Check Initiation Day — A check is mailed on Wednesday of each week for weekly payment to you.
Transactions up to 6:00 PM ET on the last day of the collection period for Visa/Mastercard/Discover/Amex. (Note: Weeks with banking holidays may delay the payment.)

Why you can trust TicketSignup:

We’ve been doing this for more than 10 years.

TicketSignup has processed more than $1.6 Billion for more than 26,000 events. TicketSignup builds secure and reliable technology that you can trust, with PCI Level 1 compliant payment processing, secure data storage and payment processings, and 100% uptime since 2015 (when we had 7 minutes of planned downtime).

We are PCI Level 1 Compliant and prioritize secure transaction processing.

PCI Level 1

TicketSignup has achieved the highest level of PCI compliance as evidenced by our Attestation of Compliance. Our volume of transaction processing required us to go through a rigorous certification process, which included onsite reviews and scanning and vulnerability testing with an independent third party Qualified Security Assessor. As part of the certification process we implemented the following advanced security measures:

Secure password storage with protections like bcrypt
Secure user input fields with SQL prepared statements to prevent XSS attacks and SQL injection as well as CSRF attacks
Advanced encryption key management procedures
Secure network configurations with multiple levels of firewalls
Employee, customer, participant segmentation and access control and login management
100% code review and change logs
System hardening including implementation of Center for Internet Security recommendations
OSSEC log analysis
AntiVirus scanning including ClamAV
Constant vulnerability scanning including implementing Nessus
Monthly process to install security patches

Payment Facilitator

TicketSignup has taken steps as a company to meet stringent security, banking, VISA and MasterCard processing rules to become an authorized intermediary (Payment Facilitator) between credit card holders (participants) and event owners. This means that with our Advanced Payment Accounts we never handle your event proceeds. After the credit card transactions are settled for your event, the proceeds are held in escrow for your benefit with our back end credit card processing company. Funds transfers to you happen accurately and on time by either ACH or check based on the frequency of payment you have requested.

Our infrastructure is secure, redundant, and decentralized

TicketSignup utilizes the latest technology and cloud architecture to meet our customers’ needs. Our cloud architecture benefits you with speed and scalability at a low cost, providing the ability to handle large events with 50,000+ participants attempting to register simultaneously. Information sharing is secure; we use multiple levels of firewalls and all pages are secured with TLS/SSL and HTTPS. People can access us from any device including computers, iPads, and both Apple and Android smartphones. You can count on our secure infrastructure to be highly available. This secure infrastructure allows you to be comfortable that your data is being handled properly and payments to you are accurate and on time.

We’re advocates of data privacy

Data privacy is important to you and to your participants. Whenever we collect or transmit sensitive data, that data is encrypted and transmitted in a secure way. We don’t sell or share participant data with anyone other than the owner or Event Director of the event for which a participant has signed up. TicketSignup will not market or sell anything directly to participants who use our site. We only collect credit card information when a participant requests us to and if requested it is stored securely with a third party PCI Level 1 compliant vendor who specializes in credit card storage. View our Privacy Policy for more info.