EventDay Features…
EventDay CheckIn
The TicketSignup Tickets App is your key to a seamless event day. Allow your volunteers or staff to check in attendees in an instant with a QR scan or name search, and get attendees in the door in no time.
On Site Sales
Sell tickets, merch, and add-ons on site with quick purchase QR Codes or through the Ticket App via our integration with Square. Keep ticket and item inventory synced with online sales.
Sell & Redeem Items
Automatically include add-ons with tickets (i.e. VIP beers) and redeem on site with the Tickets App. Use the same app to sell more items on site.
Attraction CheckIn
Have multiple attractions or experiences within your event? The Ticket App lets you do secondary check-ins for attractions that are included or added on to a purchase.
Download the TicketSignup Tickets App
Whether you want the TicketSignup App for CheckIn or on-site purchase through Square (or both), it’s free to download and use.
A Better EventDay Experience
Keep Ticket Sales Open
Encourage continued ticket purchases by leaving ticket sales open online until the event begins – and add signage to suggest purchasing from the parking lot.
- QR codes are automatically created to help you drive potential attendees to your website or purchase path
- Quick Text provides another option for potential attendees to link directly to your purchase path
- The Tickets App syncs with TicketSignup data continuously – so the parking lot purchaser will show in the CheckIn process by the time they get to the door
Sell Tickets On Site
Enable the Square integration on the TicketSignup Tickets App to allow ticket sales on-site, in seconds.
- Allow credit card payments through Square or indicate cash payments
- Automatically connects to your ticket caps set in TicketSignup to ensure you never over-sell your capacity
- Sales tax reports to accurately and easily remit sales tax for point of sale ticket purchases
CheckIn Attendees in Seconds
Eliminate lines and improve the CheckIn process for your staff or volunteers with CheckIn through the TicketSignup Tickets App on any iOS or Android device.
- Check in attendees in seconds with the scan of a ticket QR code or a quick search for the purchaser or ticket holder’s name
- Configure the app to show store purchases and any custom question responses to ensure your on-site team has all the information they need
- View CheckIn stats to evaluate the flow of traffic and improve efficiency
Simple Options to Print Tickets
Want to print tickets for Sponsors and large groups? TicketSignup makes it easy to export ticket data and print with flexible and free Avery ticket options.
Print tickets for on site sales with the Tickets App.
Wristbands
Coming in 2023, TicketSignup will enable you to dynamically assign wristbands with QR Codes.
Make it easy for ticket holders to redeem their tickets and purchases on site
- Haunt Example: 4 attractions included with the ticket; scan QR code at each attraction to ensure attendees only go through once
- Beer Fest Example: 2 free drinks included; scan QR code on wristband to fulfill each drink.
Capture more data: TicketSignup gives you analytics and time-stamped data to understand throughput and address bottlenecks at attractions/booths.
Bad Weather? TicketSignup makes it easy when you need to cancel an event or specific date
- Let attendees move their tickets to a different date that works for them, for free!
- If you need to issue refunds, TicketSignup makes it free and easy with a single click. No need to manage refunds from a separate merchant account;
“Hurricane Ian closed us on September 30th. It rained 4.5 inches that day, so we called it around 2pm. We sent an email out to everyone that had a ticket allowing them to switch to a different night. We were able to remove the setting to pay the difference between this and every other night – and the 30th was a $30 night. We gave them 48 hours to switch to another night, including peak nights, for no additional cost. A lot of them did and a lot of them didn’t. But after those initial 48 hours, they paid the upcharge and they did it gladly because they had been given the opportunity. They used the self-serve transfer, and it went amazingly.
99% of people who used the self-serve option didn’t have any questions. When we did get a call, we just told them “Click on the Manage Tickets button, and you’ll be good to go”. Even the most technologically challenged people could do it. We finished the season and just 15 of the September 30th tickets remained un-transferred. Everyone else transferred their own tickets using TicketSignup’s self-serve option. Very, very seamless and easy. If that had happened last year, it would have been at least 10 hours of customer service work even though we’d give them a credit. Self-transfers took a lot off our plates.“
– Brian Garff, The Haunted Forest at Panic Point
See the Tickets App In Action
The Latest Blogs on EventDay Technology
5/8/2023 – Tickets v1.1.24
Features Updated Colors to better match the default Ticket Event Theme. Added Ticket Number Display and Assignment from QR codes or manual entry. Users can now assign Ticket Numbers to Tickets in the app. The assignment can be done during the Ticket…
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Printing Tickets On Site
In addition to printing sponsor and large group tickets in advance of the event, some events want to print tickets on site. TicketSignup’s mobile CheckIn App generally eliminates the need for paper tickets on site. However, there are a couple of use…
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Connectivity at Your Event
Whether you are hosting a beer festival at a brewery, a haunt on a farm, or an airshow in a field, attendees and organizers generally need access to reliable and fast internet to ensure a successful event. Why is connectivity important for…
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DONNA Marathon Uses TicketSignup’s EventDay Technology
The DONNA Marathon used a combination of TicketSignup’s free ticketing and event day technology and RunSignup’s registration and peer-to-peer fundraising platform for their 2023 DONNA Marathon Weekend event in Jacksonville, Florida. The DONNA Marathon Weekend spanned three days in early February. The…
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Using Custom Ticket Numbers with QR Code Wristbands
We introduced Custom Ticket Numbers a month ago. The first version assigned a simple ticket number in sequence that was assigned to each ticket holder when tickets are purchased (pre-assignment). This was initially designed for customers with galas who wanted attendees to…
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Printing Sponsor Tickets
Some events have needs for printed tickets. For example, we have a customer that wants to print tickets for their sponsors, so their sales team can hand them free tickets by hand. There are other use cases where people will buy tickets…
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Tickets v1.1.21
TicketSignup’s mobile Tickets App for CheckIn and on-site ticket sales makes Event Day easy. We continue to make more improvements to improve the user experience and make Event Day even better for Ticket Events. In the most recent update, the following updates…
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TicketSignup Tickets v1.1.16 Release Notes
These are release notes for the latest updates to the TicketSignup Tickets App on 10/06/2022. 1. Configuration Settings 1a) Implemented “Exact Match Lookup” Configuration Settings The user can now set how quickly (if at all) the system should automatically bring up a…
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TicketSignup Ticket App v1.1.15 Release Notes
The latest Ticket App release gives users the option to check in store items, which we call “Store Fulfillment”. Whether you are using TicketSignup’s store to automatically include drink tickets and haunt attractions, or upsell VIP passes and hayrides, this release enables…
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Webinar Recap: Ticket Event Day- With Point of Sale
Event day is always a busy one with last minute questions, disruptions, or changes from attendees. Here are a few steps you can take to better prepare your attendees for what’s to come, clear up any possible confusion ahead of time, and…
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Rainy Days and Your Multi-Day Event
Whether your event is all-weather or is cancelled in inclement weather, all outdoor events are impacted by the weather. While TicketSignup can’t guarantee you sunshine and rainbows, we can help make your rainy days a little easier to manage. This blog covers…
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Event Day Checklist
Your tickets are sold (or some of them), your venue is setup, and it’s time for event day. We have a thorough Event Day Guide to help you prepare, but if you just need a final checklist to ensure you don’t forget…
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