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Ticket events can now allow attendees to edit their question responses after they buy tickets. This is helpful for ensuring that responses are accurate, and giving attendees maximum flexibility to manage their tickets. Enable question management by going to Tickets >> Ticket…
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Events sell more than just tickets. From event merch to bundled attractions and add-on experiences, store items are a key way to increase revenue and create a memorable attendee experience. TicketSignup already provides a complete solution for selling add-ons and fulfillment. With…
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There is now an option to resend invoice payment confirmation receipts. This can be particularly helpful for offline invoice payments, as well as vendors, sponsors, etc. that need a reissued copy of their receipt. In addition, you can also resend unpaid invoices….
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TicketSignup’s new Individual Store Items Report makes it easier than ever to view, filter, and export detailed store purchase data. Whether you’re selling merchandise, experiences, or creative add-ons like Zozobra’s Glooms, this report gives you a cleaner, more granular view of every…
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If there’s one question we get more than any other, it’s “how much does TicketSignup cost?” The simple (and accurate) answer is: TicketSignup is free for all events! But as a company that values transparency, we’ll take a minute to break down…
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TicketSignup now lets events customize labels on self-serve ticket management options. These updates improve your branding and create a better customer experience. As a result, ticket buyers are more likely to take action on their own. This reduces support requests and helps…
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Over the past year, we have seen new state laws impact regulations around pricing displays in California, Colorado, Connecticut, Maryland, Minnesota, New York, and Tennessee. A new nationwide FTC “Junk Fees Rule” is going into effect on 5/12/2025 requiring events in all states to comply with…
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The Shipping Address is now available in the Store Orders report for events that enable shipping address collection. You can view and export shipping address data. To view the shipping address in the Store Orders report, go to Store >> Store Orders….
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Who doesn’t love a furry friend? With TicketSignup | RunSignup | GiveSignup, animal shelters and humane societies can access free technology to raise more bones — I mean, funds — and support their day-to-day operations. With a single payment account that spans…
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Skijoring is where winter adrenaline meets Western grit. Skiers are pulled by horse-and-rider teams through a fast-paced course of jumps, gates, and obstacles. It’s a sport that fuses Colorado’s alpine tradition with its cowboy roots, creating a one-of-a-kind spectacle on snow. Estes…
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Events can now feature custom text at the top of the Store. The heading displays in the purchase path as well as the standalone store. Events can leverage this custom heading to provide additional information such as shipping details, upsell text, or…
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Events can use Store Item URLs to feature one or multiple items in the standalone store. This helps promote and upsell specific items on an event’s website, call to action buttons, social sharing, or Email Marketing. For example, Zozobra has two tabs…
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