About TicketSignup

The Free and Flexible Event Ticketing Software You Deserve

At TicketSignup, we believe all events deserve best in class technology to create better event experiences and grow your revenue. TicketSignup is event ticketing software built for event organizers who want brand ownership, setup flexibility, and transparent pricing.

Our expertly crafted, open, and all-in-one ticketing platform empowers you to sell tickets to your event – and more. With free event websites, free and unlimited email marketing, and a robust on-site app for check-in, TicketSignup provides technology solutions for your entire event lifecycle.

TicketSignup is easy to use, whether you are organizing a small nonprofit event, hosting a large-scale festival, or anything in between. From simple, general admission events to complex multiday timed entry ticketing, TicketSignup has event ticketing software for you.

TicketSignup Powers Event Experiences for Millions (to Raise Billions)

86+ Million

Events helped since 2010

$4+ Billion

Revenue raised by events

12+ Million

Annual Attendees

The TicketSignup Story

TicketSignup is event ticketing software built by RunSignup. As an Event Director and runner frustrated by existing online registration platforms, RunSignup founder Bob Bickel set out to build a better one that solved problems for event directors and participants by starting RunSignup in 2009. Today, RunSignup is the largest registration platform for US endurance events.

Over the years, customers came to us with a similar need: they were looking for easy, accessible event ticketing technology to solve problems for general admission and timed entry ticket events. So, in July 2019, we launched a new ticketing platform; in February 2022, TicketSignup formally announced. TicketSignup leveraged RunSignup’s core technology platform, robust infrastructure, and product knowledge more than a decade of solving complex event problems. Today, TicketSignup is the leading innovator in online ticket sales.

We Are Guided By Our Core Values:

Be Open

Embrace Openness in technology and business practices.

Collaborate

Improvement requires constant collaboration.

Innovate

Change is good; innovation is required.

Iterate

Focus on continuous improvement and iterative growth.

Long Term

Build for the long term with scalable solutions that value experience.

How TicketSignup Works: Features at a Glance

Calendar-Based Ticketing

TicketSignup’s patent-pending Calendar-Based ticketing provides a highly customizable solution for multi-day events, timed entry, and recurring sales.

Easy setup of complex schedules with a calendar interface for time slots, pricing, caps, and more.
Intuitive purchase path options to reduce cart drop-offs
Calendar-based reporting for a clear picture of your whole business

More About Calendar-Based Ticketing

“The point of having a good ticketing system is to be seamless and connected to them throughout the whole event cycle. It was important to us that our branding be highly professional, including our website and emails. TicketSignup makes ticketing simpler so we can focus on delivering the best possible experience to as many people as possible.”

Andy Reiner — Haunted Stage Stop

“This is truly a system I can’t rave enough about. The backend functionality and customization options continue to evolve, allowing you to create a fully tailored ticket-purchasing experience. Their support team is incredible—real people who are always available. Jake and Katie have been an absolute joy to work with. They even provide event-day on-call support if anything unexpected arises.”

Saige Mestayer — Smoke & Barrel Events

“All the data was web-based with the app syncing to TicketSignup, and being able to update everything in real time — creating tickets and coupon codes — was really nice. It was easy to use. It was very refreshing to have options at everybody’s fingertips, and the staff was really excited with how well it worked.”

Anthony Esgro — Tri-County Swim Championships

“All of the people that work check-in or the registration table for these events have had no issues with the check-in app. Once the app is downloaded and I show them how to work it, which takes two minutes, it’s very intuitive.”

Aimee Moreau — Aimee Moreau Events

Who TicketSignup is For: Customer Use Cases

As a self-serve event ticketing platform, TicketSignup is designed for the event director who wants control over their event and an easy, intuitive platform. We are loved by a range of event organizers, including:

Meet Our Customers

Our event customers are why we’re in business. Meet a few customers to see how TicketSignup helps events lower their costs, reduce overhead, grow ticket sales, and improve the event experience for both organizers and attendees.

The Haunted Forest

One of the largest and longest-running haunts in the US, The Haunted Forest switched from Interactive Ticketing to modernize guest flow and grow onsite revenue across 50,000+ tickets a season.

Virtual Queuing:Guests enjoyed food, drinks, and attractions in the Graveyard instead of waiting in line for the trail.
Self-Serve Upgrades:714 attendees upgraded on their own, adding $9,460 in revenue.
Less Customer Service:2,000+ attendees transferred tickets or switched dates without staff help.

Read the Case Study

Harpoon Brewery

Boston’s Harpoon Brewery moved its Octoberfest from Eventbrite to TicketSignup and found that its own brand, not a marketplace, drives ticket sales.

Referral Rewards:1,799 tickets and nearly $100,000 in revenue came from referrals, or $31 in sales for every $1 spent.
Sales Growth:Overall ticket sales grew 8% across 13,000+ tickets sold.
Self-Serve Upsells:Over $11,000 in beer hall passes sold through self-serve ticket management.

Read the Case Study

BYOB Holiday Lights Trolley

The BYOB Holiday Lights Trolley transitioned from Eventbrite to TicketSignup to make it easier to manage multiple trolleys across locations and time slots.

Dungeness Crab Festival

Dungeness Crab Festival moved to TicketSignup to save money & optimize their email marketing strategy via TicketSignup’s free and unlimited email marketing.

Trial of Miles

Trial of Miles uses TicketSignup and RunSignup to manage both their participation-focused events and their large-scale spectator ticketing needs, with more than 15,000 tickets sold annualy.

Glidden Point Oyster Farm

Glidden Point moved to TicketSignup from FareHarbor for a modern ticketing solution that’s easier to use, saves money, and streamlines recurring events.

As an employee owned company, TicketSignup values longevity and experience on their team. Combined, TicketSignup’s employees have more than 500 years of experience working at the company, with 30% of employees having been with the company for more than 10 years.

From Founder and CEO Bob Bickel to customer-facing Account Managers to technology-focused Developers, everyone has one thing in common: a focus on driving innovation, efficiency and excellence in the events space.

Meet the TicketSignup Team

2,000+

Technology Releases Annually

16,000+

Annual Calls Made by Account Managers

32 min

Average Support Response Time

73%

Of Employees Have 5+ Years Experience

How We Work

The TicketSignup team is dispersed across the U.S., with employees spanning from Florida to New Jersey to Colorado and California. This enables us to bring a great diversity of experience to our customers. Our Development team builds the best software in the event industry to boost sales, optimize ticketing, and streamline Event Day. Our Sales and Customer Support team makes sure that our customers use these tools to their maximum potential throughout the full event cycle: Marketing, Ticket Sales, and Event Day.

Behind the scenes, we are product-led, meaning we believe that having the best technology for our customers will provide them with the most success, leading to long-term customer relationships and even more success.

We might be a self-serve platform, but that doesn’t mean you’re on your own. For customers large and small, support is always 100% US based and easy to access. From email support 7 days a week to dedicated account managers with in-depth knowledge of your event, we’re here to help you optimize your event and create experiences. No upcharge for accessing customer service!

Meet the TicketSignup Support Team

Get Started: Create Your Event Today

To see if TicketSignup is for you, get started creating your event today – it’s free, with no long-term contract. Still have questions? Schedule a call with our sales team.

Create Your Event Schedule a Call

About TicketSignup: FAQ

What is TicketSignup?

TicketSignup is free and flexible event ticketing software that empowers events to sell tickets, market their events, and manage on-site operations.

How is TicketSignup different from other event ticketing platforms?

TicketSignup sets itself apart from other ticketing platforms in three key ways:

A commitment technology and continuous improvement means free tools and built-in marketing features that are scalable and accessible to events of all sizes and levels of complexity.
While the platform is self-serve, with full event control given to the event director, the TicketSignup support team is 100% US-based and available 7 days a week to help.
Event organizers own their own data and can fully brand their event website and communications without ads or third-party fees.

Is TicketSignup really free?

Yes. TicketSignup is free for event organizers with no monthly fees or long-term contacts. The only cost is a standard processing fee that attendees pay when purchasing tickets. More about pricing her: https://www.ticketsignup.io/pricing

Who uses TicketSignup?

TicketSignup powers events of all sizes — from festivals and haunted attractions to breweries, nonprofits, air shows, and timed-entry experiences.

How does TicketSignup support event organizers?

In addition to our US-based support team, we offer extensive help documentation, live webinars, and a transparent roadmap to help organizers understand how to get the most out of the platform.

Can TicketSignup handle large or complex events?

Absolutely. TicketSignup supports advanced features like timed entry, group pricing, multi-day passes, and on-site scanning. Our flexible setup options make it suitable for both small community events and large-scale events attracting thousands of visitors each day.

How is TicketSignup related to RunSignup?

TicketSignup was created by the same team behind RunSignup, using our proven base of technology. RunSignup customers asked for a ticketing platform to meet the needs of a broader range of events beyond endurance races, and TicketSignup was the answer.

All The Latest Blogs About TicketSignup

October 31, 2026

TicketSignup October 2026 Product Updates

In October we shipped 185 releases to TicketSignup. They cover ticketing, memberships, volunteers, payments, text messaging and the platform underneath it all, adding more than 49,000 lines of code and removing more than 11,000 lines. October brought new ways to sell to…

June 12, 2026

Event Ticketing Platform Fees: 8 Things That Should Be Free

Most event organizers don’t realize how much they’re paying for things that should be included. The ticket fee is just the start. Then come the add-ons: a monthly charge for email, an fee to access support, payouts you wait weeks for, and…

May 29, 2026

TicketSignup May 2026 Highlights

At TicketSignup, we believe in continuous improvement. That means 2,000+ software releases each year bringing new features and upgraded technology options. While that’s great for events, we know it can be a challenge to keep up with every new release! To help,…

May 21, 2026

Why TicketSignup Is 100% Employee-Owned and Why That Matters for Your Event

There’s a story we hear all the time from event organizers who switch to TicketSignup. It usually goes something like this: If you’ve run a ticketed event for any length of time, you’ve probably felt that drift. The platform that used to…

March 16, 2026

$0.40 Per Ticket: Introducing TicketSignup’s New Pricing

TicketSignup now offers simple, transparent ticket fees of $0.40 per ticket, plus standard credit card processing. This is a major pricing update, and it changes what event organizers can expect from ticketing software. At $0.40 per ticket, events get a fully featured…

January 5, 2026

TicketSignup 2026 Product Roadmap

The TicketSignup 2026 Product Roadmap is one of our Year End Wrap-up Blogs. Others include 2025 Year in Review, 2025 RunSignup Product Review, 2025 GiveSignup Product Recap, 2025 Infrastructure Report, 2026 Company Strategy, 2026 RunSignup Roadmap, 2026 AI Product Roadmap, 2026 GiveSignup Roadmap, 2025 TicketSignup Recap. These will come out incrementally between…

January 2, 2026

TicketSignup 2025 Product Recap

The TicketSignup 2025 Product Recap is one of our Year End Wrap-up Blogs. Others include 2025 Year in Review, 2025 RunSignup Product Review, 2025 GiveSignup Product Recap, 2025 Infrastructure Report, 2026 Company Strategy, 2026 RunSignup Roadmap, 2026 AI Product Roadmap, 2026 GiveSignup Roadmap, 2026 TicketSignup Roadmap. These will come out incrementally between…

November 7, 2025

500 Years of TicketSignup Employee Experience

Our TicketSignup team has hit 500 years of total service! We have 19 people who have been with us over 10 years. The 42 people who were here during the pandemic are all still here. We have 81 now, so we have…

October 20, 2025

AWS Outage – No Impact on TicketSignup Transactions

AWS had fairly major issues that impacted services like Eventbrite. Delta, Disney, Uber, Snapchat and even banks like Lloyds were impacted. The good news is that our high availability design with failover across multiple AWS regions and data centers proved to be…

October 10, 2025

Welcome, Emma Schaefer

We are excited to welcome Emma Schaefer to the TicketSignup team! Emma joins us from Colorado after a short stint as a part-time employee, and brings a passion for outdoor activities and events big and small. Learn more about her and what…

May 9, 2025

Eventbrite Q1 2025 Earnings Report Recap

Eventbrite reported yet another Year-over-Year down quarter with Ticket sales down, Net Revenue down and a larger net income loss in the Eventbrite Q1 2025 Earnings Report. More information can be found in their Financial Report and Presentation. Eventbrite Growth Comparison with TicketSignup…

May 7, 2025

TicketSignup’s First Patent Publication: A Milestone in Event Technology Innovation

We’re excited to share a major milestone for TicketSignup: our first-ever patent application has officially been published by the United States Patent and Trademark Office (USPTO). Titled “Multiday Timed Entry Ticket System For Recurring Events” (US20250094884A1 USPTO PDF Google Patents Web), the…