We have released ticket information collection fields as a new addition to the TicketSignup Ticket Event API. This lets your organization automatically sync information about your ticket holders like email, home address, phone number, and more to your CRM, DMS, or other tools your nonprofit uses. The API documentation, including sandbox, is located at https://www.givesignup.org/API.
OpenAPIs are important for several reasons:
- Allow secure programmatic access to your data
- Allows third party software vendors to integrate ticket data into their applications
- Ensures an open ecosystem of technology providers
The TicketSignup | RunSignup API is very secure and stable. It has been used for millions and millions of data transfers with dozens of applications over the past decade. We will continue to evolve it as new needs arise since we want to make it easy for you to really use the data that you own.
The API allows CRM and Donation Management systems to easily access data from your ticket events and bring that into your overall data management system. Of course, most organizations who rely on a CRM or Donation Management System will likely just begin with exporting data in spreadsheets from TicketSignup Tickets and importing it.