Autoplay Video Banner on Mobile Devices
There is now an option to autoplay the video banner on mobile devices. To enable mobile device autoplay, go to Website >> Event Theme >> Homepage Banner. Check the autoplay option, then click save.
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August 24, 2026
Ticket Event Financial Reporting: Track Every Dollar From Sale to Bank Deposit
TicketSignup connects every transaction, fee, refund, chargeback, adjustment, and payout in one place making it easy to track every ticket dollar from sale to bank deposit. Open any number on your dashboard and see exactly what is behind it. With TicketSignup, there...Read More about Ticket Event Financial Reporting: Track Every Dollar From Sale to Bank Deposit
August 20, 2026
Event Showcase for Ticket Websites
A botanical garden sells daily admissions all season, hosts a guided walk every Monday from June through August, and adds a winter lecture series. A farm runs a spring plant sale, a fall festival with forty hayride seats a trip, and a...August 19, 2026
Bulk Expire Coupons
Ticket events can now bulk expire coupons, making it easy to delete several or many coupon codes at one time. TicketSignup allows events to upload unlimited coupons, including the ability to bulk import individual coupons. When events end up with thousands of...August 19, 2026
Overlay Colors and Shading for Video Banners
Video banners continue to get more features. Now you can add overlay colors and shading, allowing your website theme to extend to your video banner. This makes it easy to feature your race name, date, location, and social media options on top...Read More about Overlay Colors and Shading for Video Banners
August 10, 2026
Multiple Referral Refund Tiers for Ticket Events
Referral rewards turn your attendees into brand ambassadors. They share a unique referral link, they generate buzz, and they bring in tickets you never paid to acquire, which makes referrals some of the most cost-efficient marketing your event can run. Ticket events...Read More about Multiple Referral Refund Tiers for Ticket Events
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Save Store Item Reports and Skip the Rebuild
If you sell merch, add-ons, or extras through your TicketSignup store, you probably run the same report over and over – this item’s sales, that size breakdown, a specific date range. Now you can save your Individual Store Items reports and reopen…
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Turn Any Draft Email Into a Reusable Template
Your best emails shouldn’t be one-and-done. If you’ve built an on-sale announcement, an event-week reminder, or a know-before-you-go email that looked exactly right, you shouldn’t have to rebuild it from scratch for the next event. Now you don’t have to. TicketSignup’s free…
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Top Donors Component for Ticket Event Websites
There’s a new Top Donors component for event websites. Ticket events with donations enabled can now feature their most generous donors directly on their website, built and customized in the Website Builder like any other component. Donor recognition is one of the…
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Time Slot Calendar Labels
TicketSignup’s Time Slot Calendar component now supports multiple custom labels per date, with four label styles to choose from. These upgrades give calendar-based events more ways to communicate what’s happening on each date – different tour types, special event nights, discounts –…
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How to Automate Support for Your Event
The average event organizer answers the same questions hundreds of times a season, from “can I change my date?” to “where do I park?”. These aren’t hard questions, but responding to them takes time. What if you could automate support for your…
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TicketSignup June 2026 Highlights
At TicketSignup, we believe in continuous improvement. That means 2,000+ software releases each year bringing new features and upgraded technology options. While that’s great for events, we know it can be a challenge to keep up with every new release! To help,…
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Detailed Financial Summary for Ticket Events
Reconciling your event finances just got easier. TicketSignup now offers a Detailed Financial Summary for ticket events. It’s a clear breakdown of exactly where your money comes from and where it stands, all in one view. The Financial Summary gives you the…
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Turn Add-Ons Into Revenue (Without Per-Item Fees)
Selling tickets is just the start. The smartest events turn add-ons into revenue – selling a t-shirt, a parking pass, drink tickets, or an extra trip through the haunt alongside the ticket. TicketSignup’s flexible, built-in event store makes it easy to sell…
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Coupon Usages Report
Events can now see details on which ticket and/or store purchases used a specific coupon. To access the the Coupon Usages Report, go to Financial >> Coupons. Then click on any coupon code. The report shows the details on the ticket and/or…
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Video Banners for Websites
We have released the capability to have video banners on websites. Here is an example – https://runsignup.com/VideoBanner. Vimeo Video Hosting We support Vimeo for your video hosting. Vimeo is the largest and most well know video host with tons of features and very…
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Event Ticketing Platform Fees: 8 Things That Should Be Free
Most event organizers don’t realize how much they’re paying for things that should be included. The ticket fee is just the start. Then come the add-ons: a monthly charge for email, an fee to access support, payouts you wait weeks for, and…
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