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Over the last couple of months, we’ve added powerful Ticket Analytics to the ticket event dashboard. Currently these analytics are at the bottom of the dashboard below the quick cards and transaction charts. We will be moving new analytics to the top…
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We are excited to announce Automated Emails for Ticket Events with the release of the Ticket Purchase Followup automated email. This email can be enabled to automatically send to ticket purchasers a set number of hours or days after they have purchased…
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There is a new attendee search in your TicketSignup dashboard that makes it even easier to manage tickets and deliver best in class customer service. In the upper right hand of your dashboard there is a new Attendee Quick Search. You can…
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These are release notes for the latest updates to the TicketSignup Tickets App on 10/06/2022. 1. Configuration Settings 1a) Implemented “Exact Match Lookup” Configuration Settings The user can now set how quickly (if at all) the system should automatically bring up a…
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The Store Item Summary report has a new column to display quantity fulfilled, in addition to total quantity and $ amounts sold. Many events are using store to sell or automatically include additional items and experiences along with ticket purchases. We also recently released…
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Q3 2022 saw several trends in the our RunSignup and TicketSignup business: Races are still down from their 2019 levels, but there seem to be some positive trends. Hurricane Ian had profound effects from Florida up to New York on races held…
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We released our next generation free Email on all event dashboards earlier this year, with an additional option for organizations to set up an additional email account that reaches across all their events. Like all our products, email is free to use….
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In addition to the option to add more store items to an existing ticket purchase, directors can now easily manage an existing store order associated with a ticket purchase. We now show all store orders associate with a ticket purchase on the…
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The latest Ticket App release gives users the option to check in store items, which we call “Store Fulfillment”. Whether you are using TicketSignup’s store to automatically include drink tickets and haunt attractions, or upsell VIP passes and hayrides, this release enables…
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Event day is always a busy one with last minute questions, disruptions, or changes from attendees. Here are a few steps you can take to better prepare your attendees for what’s to come, clear up any possible confusion ahead of time, and…
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Due to Hurricane Ian, many events happening this weekend will be rescheduled and/or cancelled. If your ticket event is impacted by the weather and needs to offer refunds or transfers, TicketSignup makes it easy. One of the most powerful ways you can…
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Self-serve ticket transfers are one of the ways that ticket events can provide an exceptional customer experience for their customers, whether it’s empowering attendees to move their tickets after a weather-related cancellation or driving revenue with ticket transfer fees. We’ve added a…
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