Email Save as Draft
One of the most frequent requests we have received from users of our Free Email system was to make the saving of a draft email more obvious. We have added that feature now at the bottom of the page after first creating…
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Category: Type
Tickets v1.1.25 is Now Available!
Features Added configuration setting to “Show Store Purchase Info” on Ticket Purchase View. This will make it so that store purchase information will show up directly on the Ticket Purchase view like it used to before we introduced the tabs at the…
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Welcome, Adriana Medina & Vincent Loretta
We are excited to announce our newest team members Adriana Medina and Vincent Loretta. Vincent is joining as an intern on the software engineering team and Adriana is joining the Account Management team. To welcome them both to our team and to…
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Season and Event Passes for Ticket Events
We are excited to introduce the first phase of season and event passes for ticket events. Events can easily sell and manage season passes for a variety of event types: You can enable passes for your events today. In the coming weeks,…
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How to Use the TicketSignup Website
TicketSignup is a product-led company, and our goal is to create end-to-end technology solutions that can solve our customers problems. We invest heavily in UX to make our registration platform intuitive, but events are complicated and every event director needs a little…
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Email Header Settings
In addition to custom footer settings, you now have more flexible design options for all email headers. The default header setting displays your logo, event name, Sign Up call to action button, and Donate call to action button (if donations are enabled)….
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Eventbrite Q1 2023 Report
Eventbrite reported their Q1 2023 earnings yesterday. We watch this carefully for signs of health in the overall event industry, as well as understanding our largest competitor and how we compare and contrast. The information below is taken from the Shareholder Letter,…
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Add Tickets to Apple Wallet
Attendees can now add their tickets to Apple Wallet. This feature is automatically available to anyone buying a ticket and is automatically customized for your event (including the color, logo, and details) – there isn’t anything you need to do. TicketSignup makes…
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Email Footer Settings
There are new settings to customize the Email footer. By default, emails display the event logo and the event name in the footer. There are more flexible options now available. To disable the footer, click the gear in the upper right hand…
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Default “No Refunds” Policy to Fight Chargebacks
All events created on TicketSignup are now required to have a waiver and/or refund policy. TicketSignup makes this easy with a default “no refunds” policy that has helped our team win chargebacks for our customers: For new events, you can edit the…
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Ticket Refund Confirmation Notification
When your event issues a refund to a ticket purchaser, the ticket purchaser now receives a notification. You can also enable a notification to send to directors when a refund is issued. The refund notification is on by default to ticket purchasers…
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Custom Source Tracking Codes for TicketInsights
Ticket events can get even more data and analytics from TicketInsights with the release of Source Tracking Codes for ticket events. TicketInsights automatically tracks the page views, tickets sold, and transaction $s from referring websites and emails sent from TicketSignup’s free Email…
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