This summer we are releasing a new ticketing platform alongside our existing race registration platform. This platform will allow small businesses and nonprofits to create ticketed events.
Organizations can use one or more payment accounts for all of their sources, and they can access detailed financial reports for individual events or for multiple sources. The features of the ticket platform are free to use − the only fees we collect are processing fees. Like for our RunSignup registration platform, we will continually improving the ticket platform.
The TicketSignup platform is radically simplified compared to our race registration platform since, for many ticket events, it is not necessary to collect personal information. However, the new platform will have many of the popular features found in our market leading race registration platform, such as free event websites with content management and the ability for organizations to bring their own domain for a URL that matches their existing website or branding. Other popular RunSignup features supported by the platform include donations, store add-ons during ticket purchase, and promotional tools like coupons, social media integration, and referral rewards.
Buying Tickets
Each ticket event comes with a free website to which you can bring your own domain name (GardenTour.com) or your own subdomain (register.gardenclub.com). This example shows three ticket groups (Garden Tour and two seating times for lunch).
As you can see, there are different ticket groups (Garden Tour, 11:00 Seating, 12:00 Seating) with different prices for different tickets within each group (General Admission, Garden Club Members, Children).
Checkout is streamlined – click the number of tickets you want, click the customizable continue button and you are on the checkout page. You can customize how much information you collect from the purchaser and/or from each ticket holder. In many cases, you may just need their credit card information and an email address or phone number.
That is it! You get a confirmation page with our famous “Clear” option, which saves a ton of customer support for your nonprofit organization from people who realize they made a mistake. They have 15 minutes to clear the transaction and start over.
The confirmation email is simple and clear, and can be fully customized.
Confirmation codes are also easy to resend. We put a convenient “Resend Confirmation” button on your ticket website so attendees who lost their email can resend it quickly.
Donations
If your ticket event is organized in support of a nonprofit, donations can be enabled during ticket purchase or separately through a button on your event website, helping to maximize the revenue generation of your events. When you set up donations, a new button can appear right on your ticket event website.
This allows for stand alone donations. Clicking on the Donate button takes you to a configurable donation page that can show as many of the following items as you like:
- Explanation of the mission
- Goals
- Donors
- Donation levels
- Donation use categories
- Custom “on behalf of” wording
Likewise, donations can be accepted during ticket purchases. This opens up the possibility of turning ticket purchasers into donors as well.
Customize Your Event
Color Scheme
You can customize the colors of your ticket website:
Custom Logo
Once you upload it, your own logo will appear on the website, as well as confirmation emails and marketing emails.
Custom Banner
Similarly, you can upload your own banner:
Custom Social Settings
Link to your own Facebook and Instagram accounts:
Social Sharing
Social Sharing, which is located under the “Promotions” tab of the Event Dashboard, allows you to write default headings and messages for your event so that when the link or the event itself is shared to social media, it will already have a caption or an eye-catching link heading. At the bottom of the page, you should customize the images and message that is shared by participants after they register. We recommend uploading an image that is different than your event’s logo – we find that social sharing images featuring people having fun tend to do a lot better than a simple logo. Customizing the text is also an easy way to improve the viral share of your attendees’ ticket purchases on social media.
Here, you have the option to set an automatic pop-up, so when someone registers for one of your ticket groups, they are prompted to share it to social media or through email.
Custom Wording
We offer a wide variety of display options, including customizable words for the common elements on a ticket event website. For example, you may want to change the word “Event” to “Golf Outing,” or change the “Sign Up” to “Get Your Tickets.”
Here’s how to do it:
For example, “Sign Up” can be replaced by “Reserve Now”:
And this generic “Events” can be replaced by a more specific description of the events:
Store Items
You can also add store items.
Store items can be configured as a separate page and/or put into the ticket purchase path.
Store items can have multiple variants like size and color, nice display options like cross-out pricing, and flexibility to order in any combination. You can also set up inventory and the store will stop taking orders for that item when it is sold out.
Stay tuned for more ticket event features!