Ticket App Time Window CheckIn Validation for Passes

TicketSignup makes it easy to create event and season passes with limited or unlimited uses. Staff can easily validate and track uses with the Ticket App. Now you can specify allowed check-ins within time windows. For example, events can enforce that a 3 day festival pass with 3 uses can only be checked in once per day. This prevents someone from using all three uses within a single day. Or ensure that a pool membership can only be checked in once per day.

Set up time windows when you enable limited or unlimited uses to a ticket type. Go to Tickets >> Setup. Click More Settings (simple tickets) or the edit icon (Advanced Tickets) for the ticket that you want to set up time window validation rules.

Enable unlimited or limited checkins. There is now an option to define the time window for uses when you check Checkins per time duration. Note that hours will limit based on the time window since the previous check-in. Most daily time windows should use calendar days, which will reset at midnight. This will provide daily time window validation, but it will not matter whether a person checks in at 2 pm one day and 10 am the next day.

Time Window Validation in the Ticket App

The Ticket App automatically tracks pass uses and time windows. Once a pass has been checked in within the defined time duration, the Ticket App will not allow it to be checked in again during that time window. If a user has “un checkin” permissions, they can uncheck-in tickets and reset counts. The Ticket App also tracks the total uses, so that you can easily verify total uses vs remaining uses.

The Targhee Bluegrass Festival and XPoNential Music Festival use time window validation for 3 day festival passes. We also have pools and ski resorts that use TicketSignup for season passes. As we continue to invest in our next-generation membership product, pass validation will be used by museums, botanical gardens, zoos, and other organizations with admissions. TicketSignup continues to invest in the free mobile Ticket App to check-in tickets, fulfill store purchases, sell tickets and add-ons, and more.

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