Meet the Team Behind TicketSignup
500 + years of combined experience driving innovation, collaboration and long-term thinking
TicketSignup was created to solve problems for event directors. In 2009, Bob Bickel was frustrated by the existing solutions for race registration and founded RunSignup; in 2019, the team behind RunSignup focused their event technology expertise on solving problems for ticket events. Today, our team focuses on delivering best in class technology to ticket event customers and ensuring optimal implementation.
- Our Development team builds the best software in the event industry to boost sales, optimize ticketing, and streamline Event Day.
- Our Sales and Customer Support team ensures that our customers use these tools to their maximum potential throughout the full event cycle: Marketing, Ticket Sales, and Event Day.
We’re focused on delivering easy, accessible technology for ticket events at a low cost, and with no advertising or spam. This simple business model keeps our costs low, makes us efficient, and keeps our heart in the right place… focused on technology for events!
TicketSignup’s Guiding Principles
Work >> Learn >> Fun >> Teamwork
Why do TicketSignup team members get up every morning and come to work? Working hard, learning continuously, having fun, and collaborating with a team are necessary for a fulfilling job and a successful company.
Responsibility >> Trust >> Efficiency
To keep all the disparate parts of a company progressing, every employee needs to feel a sense of responsibility and trust. When that happens, you build a culture that is efficient and forward moving.
Employees >> Customers >> Owners
The key stakeholders of TicketSignup are the owners, the employees, and the customers. The needs of all three can only be met by sharing power and building empathy between the groups.
Meet some of the TicketSignup Team
Get to see some of the behind the scenes work and learn more about the talented people behind it all with our growing video library of DevTalks, Founder’s corner videos, and more.
More Than 28,000 Events Choose TicketSignup Because…
We value your trust above everything.
TicketSignup is a PCI Level 1 payment facilitator and we’ve processed more than $1.7 billion, with all transaction dollars going directly to your event’s bank account and 100% on-time payment. Since 2015, we’ve had just 4 minutes of downtime while doing more than 2,000 software releases per year. We don’t lock you into any contracts – we want happy customers and if you aren’t satisfied, you can leave at any time. Our dedicated support staff is available 7 days per week to assist your team.
Our free marketing tools boost your ticket sales.
Promote your event with unlimited free email, free websites (not just a page), custom social sharing, and digital marketing integrations. Grow your event by incentivizing attendees to bring their friends and family with automated Referral Rewards. Drive revenue and a sense of urgency with the most flexible ticket pricing options available.
Your attendees won’t see our brand, only yours.
Unlike other ticket platforms, we don’t show our brand and logo to your attendees – and we’ll never send your attendees marketing emails for other events. From custom domains to fully customizable notifications and email, and an event website that’s easy to build and design, your attendees will only see and engage with your brand.
We make your ticketing simple.
Attendees have a smooth and easy sign up process with mobile-responsive, SEO-optimized websites. Your ticket data is always available to easily view and export. We reduce your team’s customer service with powerful ticket management options. Rained out event? Simple – send an email and let attendees switch their tickets to a different date themselves!
We have the technology you need on Event Day.
Schedule pre-event emails and streamline check-ins with our easy to use mobile CheckIn App. Sell tickets at the door with our integrated Point of Sale system using Square credit card and phone chip and tap readers or take cash.
Our success is tied to your success.
Our transparent, transaction-based processing fees mean that we only make money when people sign up for your event. This business model keeps us aligned with event directors and ensures that we are partners in building great and free technology that grows your event and makes you successful.
Guiding Principles…
Work Hard
You just get better if you consistently put work in. Maybe not overnight, but if you work hard consistently, you can get pretty good after 10 years.
Learn a Lot
True learners do not fear failure but welcome it as a lesson to build on tomorrow. Staying within what you know is not fulfilling and does not build on the constantly changing world – taking advantage of those changes requires learning.
Have Fun
What motivates us to work hard if work is not also fun? Laughing at ourselves is a requirement so we don’t take ourselves too seriously or become too egocentric.
Be a Team
Working, learning, and fun is so much better when you can do it with others. Harnessing the combined and diverse talents of a team, including customers, can lead you to do things that no one person can do individually.
Company News
Welcome, Emma Schaefer
We are excited to welcome Emma Schaefer to the TicketSignup team! Emma joins us from Colorado after a short stint as a part-time employee, and brings a passion for outdoor activities and events big and small. Learn more about her and what…
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How Much Does TicketSignup Cost?
If there’s one question we get more than any other, it’s “how much does TicketSignup cost?” The simple (and accurate) answer is: TicketSignup is free for all events! But as a company that values transparency, we’ll take a minute to break down…
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Eventbrite Q1 2025 Earnings Recap
Eventbrite reported yet another Year-over-Year down quarter with Ticket sales down, Net Revenue down and a larger net income loss. More information in their Financial Report and Presentation. Growth Comparison with TicketSignup Here is the ticket volume and a comparison with TicketSignup(Eventbrite…
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TicketSignup’s First Patent Publication: A Milestone in Event Technology Innovation
We’re excited to share a major milestone for TicketSignup: our first-ever patent application has officially been published by the United States Patent and Trademark Office (USPTO). Titled “Multiday Timed Entry Ticket System For Recurring Events” (US20250094884A1 USPTO PDF Google Patents Web), the…
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Ticket Timeslot Display AI Project Using TicketSignup API
Joel Peterson spent about 8 hours this weekend doing an in depth example of using the AI tool v0.dev with the TicketSignup API. As you will see from the detail below, there is a great deal of depth in this application that…
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Sample Applications Created by AI and the RunSignup | TicketSignup API
A couple of weeks ago we tried using one of the new AI application development AND deployment tools, v0.dev, to create an application using the RunSignup API. AI is changing the landscape for our customers. Having a tool to securely develop and…
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How TicketSignup Will Help Customers with AI
We have declared 2025 the Year of AI for RunSignup | TicketSignup | GiveSignup because it is the first year our customers will see material benefits from our use of AI. Fundamentally, we deliver two things to our customers – technology, training and advice…
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TicketSignup Fights Chargebacks for Customers
TicketSignup is a full payment solution – meaning we take care of all the hassles of credit card merchant account management. This means that there is no more messy reconciliation of a ticket platform and a Stripe account and we pay customers…
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2025 TicketSignup Product Roadmap
One of our Year End Wrap-up Blogs. Others include 2024 Year in Review, 2024 RunSignup Product Recap, 2024 GiveSignup Product Recap, 2024 TicketSignup Product Recap, 2024 Infrastructure Report, 2025 Company Strategy, 2025 RunSignup Roadmap, 2025 GiveSignup Roadmap, 2025 TicketSignup Roadmap. These will come out incrementally between the end of November and early…
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2024 TicketSignup Recap
One of our Year End Wrap-up Blogs. Others include 2024 Year in Review, 2024 RunSignup Product Recap, 2024 GiveSignup Product Recap, 2024 TicketSignup Product Recap, 2024 Infrastructure Report, 2025 Company Strategy, 2025 RunSignup Roadmap, 2025 GiveSignup Roadmap, 2025 TicketSignup Roadmap. These will come out incrementally between the end of November and early…
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2025 Company Strategy
One of our Year End Wrap-up Blogs. Others include 2024 Year in Review, 2024 RunSignup Product Recap, 2024 GiveSignup Product Recap, 2024 TicketSignup Product Recap, 2024 Infrastructure Report, 2025 Company Strategy, 2025 RunSignup Roadmap, 2025 GiveSignup Roadmap, 2025 TicketSignup Roadmap. These will come out incrementally between end of November and early…
Read MoreEventbrite Q3 2024 Earnings Recap
After the train wreck of Q2, this quarter brought increased profitability from price increases and Ad revenue, but saw ticket sales drop 14% from Q3 of 2023. TicketSignup continues to to be much smaller than Eventbrite, but we seem to be catching…
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