Meet TicketSignup
Our Story
TicketSignup creates best in class technology for ticket events. Our Development team builds the best software in the event industry to boost sales, optimize ticketing, and streamline Event Day. Our Sales and Customer Support team makes sure that our customers use these tools to their maximum potential throughout the full event cycle: Marketing, Ticket Sales, and Event Day. We’re focused on delivering easy, accessible technology for ticket events at a low cost, and with no advertising or spam. This simple business model keeps our costs low, makes us efficient, and keeps our heart in the right place… focused on technology for events!
TicketSignup is an event technology product built by RunSignup. As an Event Director and runner frustrated by existing online registration platforms, RunSignup founder Bob Bickel set out to build a better one that solved problems for event directors and participants in 2009.
Today RunSignup is the largest registration platform for endurance and peer to peer fundraising events with more than 8 million participants signing up each year.
We saw the same need for easy, accessible event technology that solves problems for general admission and timed entry ticket events like festivals, farm events, golf outings, light shows, haunts, and more. In July 2019 we launched a new ticketing platform and formally introduced TicketSignup in February 2022. We leveraged our core technology platform, robust infrastructure, product knowledge from 12 years of building solutions for complex event problems, and relationships with more than 28,000 events to accelerate TicketSignup’s growth as we become the obvious choice for ticket events.
TicketSignup’s Guiding Principles

Work >> Learn >> Fun >> Teamwork
Why do TicketSignup team members get up every morning and come to work? Working hard, learning continuously, having fun, and collaborating with a team are necessary for a fulfilling job and a successful company.

Responsibility >> Trust >> Efficiency
To keep all the disparate parts of a company progressing, every employee needs to feel a sense of responsibility and trust. When that happens, you build a culture that is efficient and forward moving.

Employees >> Customers >> Owners
The key stakeholders of TicketSignup are the owners, the employees, and the customers. The needs of all three can only be met by sharing power and building empathy between the groups.
Meet some of the TicketSignup Team
Get to see some of the behind the scenes work and learn more about the talented people behind it all with our growing video library of DevTalks, Founder’s corner videos, and more.















More Than 28,000 Events Choose TicketSignup Because…
We value your trust above everything.
TicketSignup is a PCI Level 1 payment facilitator and we’ve processed more than $1.7 billion, with all transaction dollars going directly to your event’s bank account and 100% on-time payment. Since 2015, we’ve had just 4 minutes of downtime while doing more than 2,000 software releases per year. We don’t lock you into any contracts – we want happy customers and if you aren’t satisfied, you can leave at any time. Our dedicated support staff is available 7 days per week to assist your team.


Our free marketing tools boost your ticket sales.
Promote your event with unlimited free email, free websites (not just a page), custom social sharing, and digital marketing integrations. Grow your event by incentivizing attendees to bring their friends and family with automated Referral Rewards. Drive revenue and a sense of urgency with the most flexible ticket pricing options available.
Your attendees won’t see our brand, only yours.
Unlike other ticket platforms, we don’t show our brand and logo to your attendees – and we’ll never send your attendees marketing emails for other events. From custom domains to fully customizable notifications and email, and an event website that’s easy to build and design, your attendees will only see and engage with your brand.


We make your ticketing simple.
Attendees have a smooth and easy sign up process with mobile-responsive, SEO-optimized websites. Your ticket data is always available to easily view and export. We reduce your team’s customer service with powerful ticket management options. Rained out event? Simple – send an email and let attendees switch their tickets to a different date themselves!
We have the technology you need on Event Day.
Schedule pre-event emails and streamline check-ins with our easy to use mobile CheckIn App. Sell tickets at the door with our integrated Point of Sale system using Square credit card and phone chip and tap readers or take cash.


Our success is tied to your success.
Our transparent, transaction-based processing fees mean that we only make money when people sign up for your event. This business model keeps us aligned with event directors and ensures that we are partners in building great and free technology that grows your event and makes you successful.
Guiding Principles…
Company News
Ticket Timeslot Display AI Project Using TicketSignup API
Joel Peterson spent about 8 hours this weekend doing an in depth example of using the AI tool v0.dev with the TicketSignup API. As you will see from the detail below, there is a great deal of depth in this application that…
Read MoreSample Applications Created by AI and the RunSignup | TicketSignup API
A couple of weeks ago we tried using one of the new AI application development AND deployment tools, v0.dev, to create an application using the RunSignup API. AI is changing the landscape for our customers. Having a tool to securely develop and…
Read MoreHow TicketSignup Will Help Customers with AI
We have declared 2025 the Year of AI for RunSignup | TicketSignup | GiveSignup because it is the first year our customers will see material benefits from our use of AI. Fundamentally, we deliver two things to our customers – technology, training and advice…
Read MoreTicketSignup Fights Chargebacks for Customers
TicketSignup is a full payment solution – meaning we take care of all the hassles of credit card merchant account management. This means that there is no more messy reconciliation of a ticket platform and a Stripe account and we pay customers…
Read More2025 TicketSignup Product Roadmap
One of our Year End Wrap-up Blogs. Others include 2024 Year in Review, 2024 RunSignup Product Recap, 2024 GiveSignup Product Recap, 2024 TicketSignup Product Recap, 2024 Infrastructure Report, 2025 Company Strategy, 2025 RunSignup Roadmap, 2025 GiveSignup Roadmap, 2025 TicketSignup Roadmap. These will come out incrementally between the end of November and early…
Read More2024 TicketSignup Recap
One of our Year End Wrap-up Blogs. Others include 2024 Year in Review, 2024 RunSignup Product Recap, 2024 GiveSignup Product Recap, 2024 TicketSignup Product Recap, 2024 Infrastructure Report, 2025 Company Strategy, 2025 RunSignup Roadmap, 2025 GiveSignup Roadmap, 2025 TicketSignup Roadmap. These will come out incrementally between the end of November and early…
Read More2025 Company Strategy
One of our Year End Wrap-up Blogs. Others include 2024 Year in Review, 2024 RunSignup Product Recap, 2024 GiveSignup Product Recap, 2024 TicketSignup Product Recap, 2024 Infrastructure Report, 2025 Company Strategy, 2025 RunSignup Roadmap, 2025 GiveSignup Roadmap, 2025 TicketSignup Roadmap. These will come out incrementally between end of November and early…
Read MoreEventbrite Q3 2024 Earnings Recap
After the train wreck of Q2, this quarter brought increased profitability from price increases and Ad revenue, but saw ticket sales drop 14% from Q3 of 2023. TicketSignup continues to to be much smaller than Eventbrite, but we seem to be catching…
Read MoreTicketSignup Q3 2024 Update
The Quick Summary: Our employee owned company shares our high level numbers and thoughts on the market and technology advances on a quarterly and yearly basis – 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, Q1 and Q2 2024. RunSignup Q3 Numbers It was another solid quarter for our company, with all three of…
Read MoreEventbrite Q2 2024 Earnings Report – Train Wreck
Eventbrite’s triple strategy of being a two sided marketplace, increasing prices and offshoring jobs to decrease costs ran into reality in Q2, 2024. Let’s break down each and then dive into our normal comparative analysis. Not a Marketplace This chart from their…
Read MoreNow Hiring: RunSignup Weekend Customer Representative
Part-Time Technical Customer Service Representative RunSignup is seeking a Part-Time Technical Customer Service Representative to join our weekend support team! This is a great opportunity for an individual who is passionate about the racing and ticket industry and looking for weekend work….
Read MoreEventbrite Q1 2024 Review
Wall Street cheered the higher “Take Rate” and Revenue that Eventbrite generated for themselves in their Q1 2024 Report: However, we see some fundamental problems. Starting with the drop of 8% in their tickets sold in Q1 2024 vs. Q1 2023. RunSignup…
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