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You can now create private ticket types that do not show on your event website or in the purchase path. This is a great option for events that want to offer special purchase options to a certain group like sponsors or corporate…
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It’s winter across the US and every winter we see some events face postponements and cancellations due to winter weather. Even if your not currently impacted by weather, an emergency preparedness plan ensures you’re ready. We encourage all multiday events to have…
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TicketSignup reduces customer service for events with self-serve ticket management options. We’ve redesigned the self-serve ticket management page to make it even easier for attendees to resend confirmation emails, transfer their tickets, and track their referrals. As we add more ticket management…
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Selling tickets online with TicketSignup can alleviate the burden of calculating, collecting, filing, and remitting sales tax payments for ticket events, as well as ensure compliance with complex sales tax laws. TicketSignup collects and makes payments for sales tax in all marketplace…
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Interested in learning more about this topic? Catch our on-demand webinar. Events can increase revenue per ticket sold with TicketSignup’s powerful integrated merchandise and add-on capabilities. Upsell items and experiences to attendees when they purchase tickets in a single checkout experience. Feature…
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We have added enhanced import management capabilities for ticket events. You can now view a specific import and delete all tickets in a specific import. This is particularly helpful for events that bulk import large volumes of tickets at a time. To…
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In February, we announced support for Google Analytics 4. This is a significant improvement providing new reports, moving to an event based system and improved user tracking among other improvements. In July 2023, Google Analytics stopped processing data for its old universal…
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Evaluating the pricing of various ticketing companies can be surprisingly confusing. There are typically two things to consider: This blog is focused on the second bullet: processing fees. While an event can choose to cover the processing fees on TicketSignup, most events…
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There is a new summary report for question responses that displays data in exportable tables and easy-to-understand charts. You can view the report by navigating to Reports >> Question Response Summary. Note that this will summarize all question types except text field…
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You can now limit the number of times a question response is selected by attendees. This can be useful for galas and dinners that require attendees to select a table. There are many other use cases for events that have limited options…
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Ticket events can now allow attendees to opt in and receive text messages from the event. This can be useful for emergency situations like cancellations, rain delays, and other important event communications. Free Text Messaging for ticket events is not available for…
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We are introducing a powerful new social share option: Click to Text. This is automatically available across ticket websites, as well as the confirmation page when someone buys tickets. This incentivizes participants to share (and promote their referral codes) via text immediately after…
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