Ticket Store Items in Payment Account Reports

A growing number of ticket events are using TicketSignup’s integrated store to sell items in addition to tickets and generate more revenue. We’ve added a new line item and CSV export to easily reconcile store items included in each payment that your…

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Season and Event Passes for Ticket Events

We are excited to introduce the first phase of season and event passes for ticket events. Events can easily sell and manage season passes for a variety of event types: You can enable passes for your events today. In the coming weeks,…

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Add Tickets to Apple Wallet

Attendees can now add their tickets to Apple Wallet. This feature is automatically available to anyone buying a ticket and is automatically customized for your event (including the color, logo, and details) – there isn’t anything you need to do. TicketSignup makes…

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Default “No Refunds” Policy to Fight Chargebacks

All events created on TicketSignup are now required to have a waiver and/or refund policy. TicketSignup makes this easy with a default “no refunds” policy that has helped our team win chargebacks for our customers: For new events, you can edit the…

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Ticket Refund Confirmation Notification

When your event issues a refund to a ticket purchaser, the ticket purchaser now receives a notification. You can also enable a notification to send to directors when a refund is issued. The refund notification is on by default to ticket purchasers…

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Custom Source Tracking Codes for TicketInsights

Ticket events can get even more data and analytics from TicketInsights with the release of Source Tracking Codes for ticket events. TicketInsights automatically tracks the page views, tickets sold, and transaction $s from referring websites and emails sent from TicketSignup’s free Email…

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Ticket Event Websites: Leave a Strong Impression

The look and feel of your event website will leave an impression on viewers, make it a good one. Create a professional, cohesive, and engaging first look at your event with TicketSignup’s intuitive website builder. See how other ticket events have used…

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Ticket Sales Daily Summary Notification

There is a new notification for a daily summary of ticket sales that is automatically enabled for all ticket event directors. The new notification shows the number of tickets sold the previous day per ticket type and overall. The other column shows…

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Introducing TicketInsights

As an event director, you need to make data-driven decisions about your event’s marketing strategy to boost ticket sales and increase margins. With TicketInsights, TicketSignup integrates your event’s data in a new, unified platform to give you practical business insights and help you maximize…

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Individual Tickets Report: Column per Store Item

There is a new option for the Individual Tickets Report to show store purchases in separate columns. By default when you view the Individual Tickets Report, store purchases are consolidated in a single column: Now you can select a new option from…

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Export Visible Columns on Ticket Reports

One of the powerful TicketSignup reporting functionalities we introduced in 2022 is the ability to customize which columns display in ticket reports. Now you can download visible columns only, as opposed to exporting all columns of data in a ticket report. This…

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DONNA Marathon Uses TicketSignup’s EventDay Technology

The DONNA Marathon used a combination of TicketSignup’s free ticketing and event day technology and RunSignup’s registration and peer-to-peer fundraising platform for their 2023 DONNA Marathon Weekend event in Jacksonville, Florida. The DONNA Marathon Weekend spanned three days in early February. The…

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