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All events created on TicketSignup are now required to have a waiver and/or refund policy. TicketSignup makes this easy with a default “no refunds” policy that has helped our team win chargebacks for our customers: For new events, you can edit the…
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When your event issues a refund to a ticket purchaser, the ticket purchaser now receives a notification. You can also enable a notification to send to directors when a refund is issued. The refund notification is on by default to ticket purchasers…
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Ticket events can get even more data and analytics from TicketInsights with the release of Source Tracking Codes for ticket events. TicketInsights automatically tracks the page views, tickets sold, and transaction $s from referring websites and emails sent from TicketSignup’s free Email…
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The look and feel of your event website will leave an impression on viewers, make it a good one. Create a professional, cohesive, and engaging first look at your event with TicketSignup’s intuitive website builder. See how other ticket events have used…
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There is a new notification for a daily summary of ticket sales that is automatically enabled for all ticket event directors. The new notification shows the number of tickets sold the previous day per ticket type and overall. The other column shows…
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As an event director, you need to make data-driven decisions about your event’s marketing strategy to boost ticket sales and increase margins. With TicketInsights, TicketSignup integrates your event’s data in a new, unified platform to give you practical business insights and help you maximize…
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There is a new option for the Individual Tickets Report to show store purchases in separate columns. By default when you view the Individual Tickets Report, store purchases are consolidated in a single column: Now you can select a new option from…
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One of the powerful TicketSignup reporting functionalities we introduced in 2022 is the ability to customize which columns display in ticket reports. Now you can download visible columns only, as opposed to exporting all columns of data in a ticket report. This…
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The DONNA Marathon used a combination of TicketSignup’s free ticketing and event day technology and RunSignup’s registration and peer-to-peer fundraising platform for their 2023 DONNA Marathon Weekend event in Jacksonville, Florida. The DONNA Marathon Weekend spanned three days in early February. The…
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We are excited to announce that Google Analytics 4 tracking capabilities are now available for ticket events, registration, and peer-to-peer fundraising events. In addition to our Insights engine that delivers easy-to-understand analytics for all events, TicketSignup invests in making integrations available for…
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This month, 6 of TicketSignup’s team members travelled to St Louis for the annual Halloween & Attractions Show. We talked with hundreds of haunt owners & operators, met with some of the haunts that used us last year, and saw some truly…
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There are several unique things about our Processing Fees (see Pricing Page here) compared with other ticket vendors. The purpose of every one of them is to make you more successful. Family Friendly – No per Ticket Charges New customers often wonder…
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