Filter By Category:
TicketSignup now lets events customize labels on self-serve ticket management options. These updates improve your branding and create a better customer experience. As a result, ticket buyers are more likely to take action on their own. This reduces support requests and helps…
Read More
TicketSignup is a full payment solution – meaning we take care of all the hassles of credit card merchant account management. This means that there is no more messy reconciliation of a ticket platform and a Stripe account and we pay customers…
Read More
Reduce customer support and provide a best-in-class attendee experience with MTE Timed Entry self-serve Ticket Transfers. Enable self-serve ticket transfers for attendees to transfer their own tickets to a different date, time slot, and/or ticket type. Your event controls the parameters, including…
Read More
Ticket holders can now transfer some or all of their tickets to a friend as a gift. When tickets are accepted by the recipient, a new QR Code is issued for the transferred tickets that only the recipient can use. The sender’s…
Read More
We have extended self-serve ticket managements options. Events can allow attendees to self-serve add store items to existing purchases from the Manage Tickets page. This is in addition to dashboard ticket management options that allow directors to add items to existing purchases….
Read More
There is now a Ticket Transfer Report that enables you to see all of the ticket transfers for your event. Enabling self-serve ticket transfers helps mitigate your event’s customer service burden and chargeback risk by allowing customers to choose a new date…
Read More
Due to Hurricane Ian, many events happening this weekend will be rescheduled and/or cancelled. If your ticket event is impacted by the weather and needs to offer refunds or transfers, TicketSignup makes it easy. One of the most powerful ways you can…
Read More
Self-serve ticket transfers are one of the ways that ticket events can provide an exceptional customer experience for their customers, whether it’s empowering attendees to move their tickets after a weather-related cancellation or driving revenue with ticket transfer fees. We’ve added a…
Read More
With TicketSignup, we make it seamless for your event to allow customers to transfer their own tickets to a different date so that you can deliver an exceptional experience for your attendees, decrease your customer service burden, and reduce chargebacks. Now you…
Read More
If you’re hosting an outdoor event, a rainstorm, snow storm or heat wave could easily derail your plans. And if you are lucky, you might have more people who want to come to your event than you have capacity for. Hosting events…
Read More
TicketSignup event organizers now have the ability to transfer existing tickets to a different ticket (within the same ticket event) in two ways: These new features allow for powerful flexibility for your team and your guests. Ticket transfers also allow for 24/7…
Read More