At TicketSignup, safeguarding your data is paramount. TicketSignup adheres to the Payment Card Industry Data Security Standard (PCI DSS) as the foundation for security across our entire platform. As PCI DSS evolves, so do our practices to ensure compliance and security. With…
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Early Friday morning, the world woke up to major outages across critical systems that rely on Microsoft Windows. These outages appear to be caused by a defect deployed to Windows hosts by CrowdStrike, a technology company that provides security software. Note that…
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One of our Year End Wrap-up Blogs. Others include 2023 Year in Review, 2023 GiveSignup Product Recap, 2023 TicketSignup Product Recap, 2023 Infrastructure Report, 2024 Company Strategy, 2024 RunSignup Roadmap, 2024 GiveSignup Roadmap, 2024 TicketSignup Roadmap. Solid Infrastructure for our Customers 0 Zero downtime in…
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We had a large event open ticket sales today at 11AM EST. They sold out in 33 minutes, with over $1 Million in ticket sales in the first 12 minutes. This video shows some of the traffic and transactions happening on TicketSignup….
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Update as of June 13, 2023 5:29PM EDTAWS is reporting that it is now fully operational and all service issues have been resolved. TicketSignup impacted services are fully operational as well. Note that PageView data accuracy may have been impacted during the…
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We just did our annual renewal of servers on Amazon AWS. Each year, we upgrade and adjust the server types to take advantage of new chip and server advances. In addition, we added more automated scaling to our systems, and more reserve…
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We are bringing back our old Availability and Infrastructure Yearly Report after being distracted by the pandemic. We continue to post blogs about important issues that happen with availability, but the last time we did a full one of these was 2019. Availability…
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We are planning to do an upgrade to Amazon AWS Aurora MySQL 2 sometime in the next week and a half. We expect less than 5 minutes of potential system impact. Another blog will be posted the day before we do the upgrades. Planned…
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We have just completed our annual PCI DSS certification. An independent auditor has issued a new Attestation of Compliance for PCI DSS. The Payment Card Industry has strict security requirements for the storage and processing of payment card data. We meet or exceed those requirements…
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Some of our customers rely on TicketSignup | RunSignup as a Tier 1 application for their business and have asked us to comment on if we were impacted, and if so, how we have mitigated the widely publicized Apache Log4j vulnerability (also known as…
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A major set of problems at Amazon Web Services East Region started around 10:30 AM on December 7. Fortunately, TicketSignup | RunSignup continued to process transactions and serve our customer’s tens of thousands of websites we serve during the entire time. Here is…
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