TicketSignup vs Eventbrite: A Direct Comparison for Event Organizers
For savvy event organizers, selecting a ticketing software is about more than just selling tickets online. It’s about the cost to you – and your event attendees – the flexibility to setup your event in a way that works for you, opportunities to maximize your revenue, and the ability to create a seamless event day. In every category, TicketSignup has the technology you need.
Head-to-Head: How TicketSignup Compares to Eventbrite
A TicketSignup vs Eventbrite feature comparison at a glance.
| TicketSignup | Eventbrite | |
| Pricing | 6% + $1 per Cart with Discounts for Events Over 5,000 | 6.6% + $1.79 per Ticket |
| Event Website | Full content website branded for your event (no ads) | Simple page branded for Eventbrite, with ads for other events |
| Email Marketing | Free and unlimited | Free only for fewer than 250 emails; $100/month for up to 10,000 emails a day |
| Timed Entry Ticketing | Calendar-based for easy setup, purchase, and reporting | Database limitations true restrict calendar functionality |
| Collect Donations | Take donations during and outside ticket purchase with custom donation levels and checkbox donations | Donations are setup as tickets, limiting donation collection |
| Full Store Capabilities | Sell merchandise and add-ons during and outside ticket purchase with multiple variations and inventory tracking | Add-ons are sold during purchase only; each variation must be set up separately. |
| Flexible Access Control | Give staff access to the data they need (and none they don’t) | Single access level for events |
Branding and Customization: Differences Between TicketSignup and Eventbrite
At TicketSignup, your brand comes first. Your email communications and event website are branded by you, for you, with your custom logo, colors, and content. You can even bring your own domain or subdomain. No prominent displays of TicketSignup branding and no ads for other events on your website (ever).
“We were using Eventbrite prior to finding out about TicketSignup and it left a lot to be desired. We really enjoy that we can build an entire website for each of our events and appreciate the versatility.”
– Sarah Wilkes, Holy City Brewing
Own Your Own Data (and Understand It)
Eventbrite sells “marketing services”. How? Eventbrite is selling you access to customers of other events. That means they are also selling your attendee data to events that are willing to pay them.
At TicketSignup, your data is your data. We’ll never spam your attendees with unwanted emails and we’ll never advertise competing events on your event information.
And, with comprehensive attendee and financial reporting and built in analytics, it’s a breeze to access your data and use it to make smarter decisions
Scalability, Infrastructure, and Long-Term Vision: TicketSignup vs Eventbrite
Eventbrite recently announced they are in a definitive agreement to be acquired by Bending Spoons. The impact of that acquisition remains to be seen.
TicketSignup is an Employee-Owned company with more than 500 years of company experience among employees. This allows us to focus on longevity and scalability, not fast growth. We take the time for the important details, like sound infrastructure that has seen only 6 minutes of downtime in the last decade. We have a long-term vision for AI, and a philosophy of continual improvement that means decades of technology innovation still to come.
TicketSignup’s 100% US-Based Support Team
TicketSignup is designed to be self-serve so you have full control over your event. But that doesn’t mean we aren’t here to help: our 100% US-based support team is available seven days a week to answer your questions, ensure you get setup, and help you optimize your event for success.
“I had been with Eventbrite for ten years. When I first started, I had an account manager and felt like I had some support when I had questions about setting up the event, there was a person I could go to. Over time, it got to the point where if I had a question I was calling an 800 number and had no support. No one knew my event, no one could help me.”
– Molly Shaheen, BYOB Holiday Lights Trolley
TicketSignup vs Eventbrite: Pricing and Fees
The Bottom Line: TicketSignup saves your attendees money.
Both TicketSignup and Eventbrite use processing fees (usually passed onto ticket purchasers) to pay for the cost of their technology. However, there are a few key differences that can make a big impact to your bottom line and the final price your ticket buyers pay.
- TicketSignup’s pricing includes email (and all features); no additional subscriptions needed. Eventbrite, on the other hand, has significant limitations to their “free” tier. Events can only send 250 emails a day; pricing for additional emails starts at $15/month (for 2,000 emails), and increases depending on how much you want to utilize email marketing.
- TicketSignup’s processing fees are lower than Eventbrite. Both TicketSignup and Eventbrite roll all credit card processing and service fees into their processing fees. TicketSignup’s are simply lower: $1 + 6% per cart for standard TicketSignup pricing, compared to $1.79 + 6.6% per ticket for Eventbrite.
- TicketSignup pricing is friendly for families and groups. While Eventbrite’s processing fees are applied per ticket, TicketSignup’s fees are per cart. This means a family of 5 would pay that $1.79 on Eventbrite five times ($8.95), while they’d pay just $1 on TicketSignup.
- TicketSignup offers volume discounts. While our pricing is already low, we also offer volume pricing discounts of 20% or more for customers selling more than 5,000 tickets per year. And we’re transparent about our pricing – you can find it on our website here.
Pricing Comparison Between TicketSignup and Eventbrite for Small Event Organizers
Example: 500 Total Tickets; 2 Tickets per Purchase at $25
| Email Cost | Processing Fees | Cost for You | Cost for Your Attendees | |
| Eventbrite | $0 (Unlimited Tickets; Limit of 250 emails per day) | $1.79 + 6.6% per ticket | Free Unless you want to send more than 250 emails | $1,720 |
| TicketSignup | $0 (Unlimited Tickets; Unlimited emails) | $1 + 6% per cart | Free | $1,000 |
Pricing Comparison Between TicketSignup and Eventbrite for Large Event Organizers
Example: 5,000Total Tickets; 2 Tickets per Purchase at $25
| Email Cost | Processing Fees | Cost for You | Cost for Your Attendees | |
| Eventbrite | $960 (Unlimited Tickets; Limit of 10,000 emails per day) | $1.79 + 6.6% per ticket | Free Unless you want to send more than 250 emails | $17,200 |
| TicketSignup | $0 (Unlimited Tickets; Unlimited emails) | $0.80 + 4.8% per cart | Free | $8,000 |
Volume discount of 20% can reduce prices for purchasers or be paid as revenue to event organizers.
*This price comparison is based on Eventbrite’s publicly available US processing fees and email pricing as of December 2025. Please refer to Eventbrite’s website for complete and up-to-date pricing information.
Cash Flow, Event Payments, and Financial Control
Organizing events can be expensive. TicketSignup’s weekly payments means you get your ticket revenue as it comes in. Events on Meanwhile, Eventbrite wait until after the event to see any of their revenue.
We Fight Chargebacks For You
And you get fewer with a .02% average chargeback rate
Secure Access
Tiered event access means financial access can be shared with (only) those who need it.
Donations Just 4%
Including Credit Card Fees!
We Handle Sales Tax
TicketSignup collects and remits all required sales tax on your behalf.
Refunds Are Free
Provide refunds with a single click and no new charges.
No Contract Lock-In
Simple, Non-Exclusive Contract
More Opportunities for Revenue with TicketSignup
At the end of the day, every event wants to boost revenue. When you compare TicketSignup vs Eventbrite, there’s no question which platform helps you do that. Eventbrite’s process for collecting donations (through tickets) and enabling add-ons (no variant options) is clunky. Meanwhile, TicketSignup encourages more giving and more buying with built-in modules for merch, add-on experiences, and donations.
Add-Ons and Merch
Sell merchandise and add-on experiences with a flexible store setup. Add multi-variant merch (like shirts in different sizes and colors), enable sales during and outside of ticket purchase, and track inventory across events.
Integrated Donations
Nonprofits raise more with TicketSignup’s built-in donations. Customize your donation levels, showcase donation progress with donation thermometers, and boost giving with a simple check-box donation option at checkout.
Encourage Upgrades
Upsell ticket buyers with options to add merch and experiences or upgrade their ticket to a VIP version after initial purchase. All add-ons and upgrades will work with a single QR code for on-site check-in.
Customer Transition: Moving From Eventbrite to TicketSignup
Want to see how a transition from Eventbrite to TicketSignup can look? Dive into the stories of events who have made that move.
Harpoon Brewery
Harpoon Brewery in Boston, Massachusetts has used RunSignup since 2018 for their sell-out Harpoon 5 Miler and Dogtoberfest races. They used Eventbrite for their three large festivals and free events. Harpoon was looking for a more modern platform that could help them lower customer service and increase ticket sales. While Harpoon had some concerns about losing visibility by leaving Eventbrite, they decided to try TicketSignup for the 2024 Octoberfest. They discovered that their brand – not Eventbrite’s – drives ticket sales. TicketSignup’s free and automated marketing tools transformed Harpoon’s loyal customers into powerful brand ambassadors.
Tickets Sold: 13,000+
Overall Ticket Sales Growth: 8%
Referral Rewards ROI: 3,000%
Holy City Brewing Events
With 3 successful large events and multiple smaller events, Holy City Brewing came to TicketSignup for custom branded event websites, easy options for upselling attendees, and the simplicity of using a single platform for a range of events.
Location: Charleston, SC
Events on TicketSignup in 2023: 7
Ticket Prices: $10 – $140
BYOB Holiday Lights Trolley
BYOB Holiday Lights Trolley has been spreading holiday cheer for over a decade, growing from a single BYOB trolley tour in Chicago to a multi-city operation. As the locations expanded, so did the complexities of managing ticketing, inventory, and customer experience. Seeking a more modern and user-friendly ticketing platform, Holiday Lights Trolley made the switch from Eventbrite to TicketSignup’s calendar-based MTE Timed Entry ticketing.
Number of Cities: 10
Tickets Sold: 23,000+
Downtown Statesville
With a robust roster of events, Downtown Statesville utilizes TicketSignup to sell tickets, market events, and manage on site check-ins and sales for their flagship events. From easy sales for timed entry events to simplified event days and even happier accountants, TicketSignup has made events easier for Downtown Statesville
Events per Year: 48
Avg Attendees per Flagship Event: 700-800
Staff: 2 (and one part-time)
Getting Started With TicketSignup
You’ve compared TicketSignup vs Eventbrite, and you’re ready to get started selling tickets. TicketSignup is a self-serve platform; you can simply start setting up your event today. If you still have questions or want to discuss the best setup options with our team, request a call and we’ll schedule a time to talk.