These are the most common 5 reasons why events choose TicketSignup over Eventbrite.
1. TicketSignup Costs Less than Eventbrite.
Eventbrite
- Monthly subscription fees. Enter your credit card so Eventbrite can charge undisclosed monthly subscription fees if you sell more than 25 tickets for one event.
- High per ticket processing fees. $1.79 + 6.6% per ticket or store item.
- Free events pay subscription fees.
- Contracts, hidden pricing, gated features. Want support or email marketing? You have to pay more and probably sign an exclusive contract.
- Get paid after your event ends. Eventbrite charges an additional 3% convenience fee to get paid before your event.
TicketSignup
- No setup fees or subscriptions. Use TicketSignup without any subscription or hidden costs.
- Low per cart processing fees. $1 + 6% per cart including all tickets and store items (with volume discounts starting at 5,000+ paid tickets per year at $.80 + 4.8% – you keep the difference).
- Free events are always free.
- Open contracts, transparent pricing, unrestricted features. You’ll never pay for a feature or be forced to stay.
- Weekly payouts. Daily payouts available upon approval. TicketSignup doesn’t grow its bottom line by holding your event’s money.
Cost Breakdown
Let’s look at a cost breakdown with $40 tickets, an average of 2 tickets per cart, and Eventbrite’s lowest price (and only public) subscription plan at $29 per month. Whether an event is small or large, TicketSignup costs less money. Furthermore, cost savings add up when you have more than 1 event per year.
2. TicketSignup Keeps Your Event Website Ad-Free.
In addition to charging events processing and subscription fees, Eventbrite also makes money selling ads to events. Where do they put those ads? On your event page. Your attendees see ads for other events, specifically competing ones. TicketSignup offers free, fully branded event websites with no ads—no need to pay for WordPress or Squarespace. Keep your attendees focused on buying tickets for your event, not deciding to go to a different one.
- Eventbrite logo with focus on searching for and browsing other events – easy to leave your event’s page.
- No design options – every page looks the same.
- Ads for other events with similar offerings in the same location that are easy to click.
- WI Whiskey Fest logo with clear calls to action to Buy Tickets and Donate.
- Full website with photos, menu, pages, and event branding.
- Integrated Email Capture to get more emails of interested attendees.
3. Free and Unlimited Email Marketing with TicketSignup.
Stop paying for limited Email Marketing. Eventbrite charges $29/month to send just 2,000 emails per day. Their Email tool is very limited to sending basic event invitations. TicketSignup offers free, unlimited, and feature-rich email marketing, with easy migration for your contacts. We’ve had former Eventbrite customers seamlessly import 100,000+ email contacts from Eventbrite (or Mailchimp/Constant Contact) to cut their email costs.
Eventbrite
- Basic Email capability. Limited design and custom branding. No replacement tags.
- Limits on Emailing Attendees. You can only email attendees while an event is live and up to 10 days after it ends.
- One template. No customizations available.
- Pay to upgrade. Want to send more than 250 emails? You’ll need to pay. Eventbrite’s email focuses on paying Eventbrite for basic things like promoting your event to your contacts
- Limited features. You can only send one email type and upload contacts. Why would you pay for that?
TicketSignup
- Beautiful, data-driven Emails. Leverage Email Builder to add images, replacement tags, CTA buttons, and more.
- Send Emails anytime. Plus we make it easy to email your attendees from other events – no limits.
- Dozens of Prebuilt Emails for events. Customize in minutes and send.
- Email Capture, Drip Campaigns, and More. Robust and purpose-built features to grow and target email lists.
- Free. We won’t ever charge you to send emails, regardless of how many contacts you have.
4. Need Help? Contact TicketSignup’s 100% US-based Support Team.
TicketSignup’s self-serve platform makes it easy to setup your event in minutes and make updates on the fly. But sometimes you have a question or want to dig into how you can use certain features to grow and manage your event. With TicketSignup, you have access to a 100% US-based support team with more than 100 years of cumulative event industry experience.
Eventbrite
- Offshored support roles: Continuously lay off US employees to cut costs.
- Paid customer service: Events must pay extra for any level of support response.
- Declining quality: Cost-cutting measures have led to slower and less reliable service.
TicketSignup
- Free, US-based support. More than 60,000 emails & 12,000 calls to customers in 2023.
- Dedicated Account Managers: Optimize your event with dedicated support from people who know events – not just software.
- Extensive resources: Thousands of YouTube videos, ongoing webinars, and a comprehensive help library.
5. TicketSignup’s Features Help Events Make More Money, Save Time, and Cut Costs.
TicketSignup is a robust ticketing platform that has made significant investments in key areas where Eventbrite has feature gaps. While not a complete list, these are some of the highlights for Eventbrite customers looking for better technology solutions.
Store
Sell add-ons during ticket purchase, automatically bundle with certain ticket types, and/or sell in a standalone store. Fulfill add-ons on site with the Ticket App. TicketSignup’s store increases your event’s revenue per ticket.
MTE Timed Entry
TicketSignup’s patent-pending MTE Timed Entry product is one of a kind and calendar based. Unlike Eventbrite, we don’t create separate events for each time slot and ticket type. Easy reporting, management, purchase, advanced features, and more.
Sales Tax & Reporting
TicketSignup automatically calculates, collects, and remits sales tax on behalf of events. Easily view and export event data from line item and summary reports across all aspects of your event.
On Site
The free mobile Ticket App makes it seamless to scan tickets, fulfill store purchases, and sell tickets/add-ons on site. Fully customizable to give on site staff the data & permissions you want them to have.
Self- Serve Ticket Management
Reduce your customer service with TicketSignup’s extensive self-serve ticket management features. Let attendees resend confirmation emails, transfer tickets to a different type/date or to a friend, add store items, and track referrals.
Eventbrite Migration Assistance Program
Events are choosing TicketSignup because of lower costs, ad-free websites, free & unlimited Email Marketing, US based support, and hundreds of features that help make money, save time, and make events better. TicketSignup is pleased to offer a migration assistance program to all Evenbrite customers needing a cheaper, more robust technology solution. Learn more at the links below.