If there’s one question we get more than any other, it’s “how much does TicketSignup cost?”
The simple (and accurate) answer is: TicketSignup is free for all events! But as a company that values transparency, we’ll take a minute to break down what that means.
TicketSignup is Free for Events, Paid by (Low) Processing Fees
There is no cost to an event to use TicketSignup. We never charge an event upfront, and by default, we never take money from an event’s revenue. We pay all employees and operating costs from processing fees that are added to the cart total. Unless you opt otherwise, all processing fees are paid by the ticket buyer. This also means that free events are free: there is no money exchanging hands, so there is no processing fee applied.
For most purchases (those under $250), our standard processing fee is 6%+$1 per cart.
Full Pricing Chart
| Cart Total | Processing Fee |
| $0 | Free |
| $0.01-$249.99 | 6%+$1 |
| $250-$999.99 | 5%+$1 |
| $1,000+ | 4%+$1 |
As an event, you do have the option to cover the processing fees. If you opt to do so, that amount will be deducted from the total payment from TicketSignup. But the vast majority of events pass the processing fees to ticket buyers: in 2024, 94% of all processing fees were paid by the buyer.
Updating Who Pays the Processing Fee
You can update who pays the processing fee by navigating to Financial >> Payment Settings. Here, you have the option to have the fees paid by the purchaser, the event, or split them 50-50%.
TicketSignup Processing Fees are Per-Cart, Not Per-Ticket
We know that you don’t only care about your costs: you want to ensure prices are low for your attendees, as well. To help keep costs down for attendees, we charge processing fees on a per-cart basis (not a per-ticket basis). This family-friendly setup means that when multiple people (like a family) sign up together, they only pay that $1 once, instead of $1 for each ticket.
Additionally, store items and add-ons are included in the cart total. This means someone buying a special edition event hat and an upgraded sweatshirt with their tickets still only paying that $1 once, for the cart total. Other platforms like Eventbrite charge on a per ticket/per item basis.
How per-cart pricing can make a difference for your attendees
| Cart | Per-Cart Processing Fee | Per Ticket Processing Fee | Per-Cart Savings |
| $60 2 Tickets ($30/each) | $4.60 | $5.60 | $1.00 |
| $190 4 Tickets ($30/each) 2 Sweatshirt Upgrades ($35/each) | $12.40 | $17.40 | $5.00 |
| $270 4 Tickets ($30/each) 2 Sweatshirt Upgrades ($35/each) 4 Special Edition Hats ($20/each) | $14.50 | $23.50 | $9.00 |
What Features Are Included in the Standard TicketSignup Pricing?
TicketSignup offers an all-in-one ticketing platform with all fees included in a simple processing fee structure. Unlike many platforms, we don’t charge extra for key features — no add-on fees, no tiered access, just one flat fee per cart.
Free TicketSignup features include:
…and so much more!
Why is TicketSignup Free for Events?
Why do we offer so many tools for free, especially when their development and operation costs us money? As a company, TicketSignup’s interests are directly aligned with the interests of our customers. This pricing model keeps your event costs at zero while ensuring that TicketSignup only succeeds when your event does. It’s fair, scalable, and attendee-friendly.
Our pricing is simple, transparent, and built to support your success. Whether you’re hosting a community festival or a major air show, all events on TicketSignup have access to powerful tools – with no hidden costs or surprises.