At TicketSignup, we believe in continuous improvement. That means 2,000+ software releases each year bringing new features and upgraded technology options. While that’s great for events, we know it can be a challenge to keep up with every new release! To help, we’re picking just the biggest updates each month and sharing them here. Can’t read everything? Just read the TicketSignup September 2026 Highlights!
TicketSignup September 2026: Top 5 News Stories
Collect Signed Waivers for Every Ticket: Online and On-Site
If your event carries physical or participation risk, a checkbox at checkout may not be enough. A real, signed waiver from every person who shows up could give you stronger protection, whether they sign ahead of time online or on-site at check-in. TicketSignup now offers Attendee Waivers, a signed liability release collected from each attendee, separate from the terms a buyer agrees to at checkout.
2. Introducing TicketSignup AI Chatbot V2
TicketSignup AI Chatbot V2 rebuilt your AI Chatbot on our next generation AI infrastructure, giving it direct access to the live data behind your event. For calendar-based events, that opens up a whole new category of questions the chatbot can answer.
3. On-Site Ticketing App FAQ
The Tickets App is TicketSignup’s free on-site ticketing app, handling everything from check-in and point of sale to add-on pickup and waivers. It syncs with your online ticket sales, so the experience guests start on your event website continues at your gate, trailhead, or front desk. Use it as your check-in app, point of sale, and attendance tracker, whether you run a single-day festival, a haunt with four attractions, or a tour company with departures every 30 minutes
4. Ticket Categories for Calendar-Based Events
Some calendar-based events sell two ticket levels. Others sell twenty. Ticket Categories let you group your tickets into named sections in the purchase path, so attendees see a short, scannable list instead of one long scroll. This makes it easy and clean to sell several ticket types (i.e. General, VIP, Members) each with many price points (i.e. Adult, Teen, Child, Senior, Military).
5. AI Data, Security and Privacy at TicketSignup
TicketSignup continues to expand our event AI capabilities, introducing tools designed to help event organizers streamline event management and improve attendee support. As with everything we do, we are taking a cautious approach in order to properly protect your data while giving you the flexibility of taking advantage of this incredible technology. This article explains how TicketSignup manages your data, ensures privacy, and maintains security across all our AI-driven products.
September Customer Story : Tri-County Swimming Championships
The Burt German Tri-County Swimming Championships went cashless in 2026 thanks to the efforts of their Board President and TicketSignup technology. See how they made the transition a success with real-time data and an improved spectator experience.