The Ticket CheckIn Interval Report now lets you drill into check-in data even more. In addition to daily check-in stats, you can now look at the count of a single day’s check-ins by hour, 30 minute, 10 minute, and 5 minute intervals….
One of our Year End Wrap-up Blogs. Others include 2023 Year in Review, 2023 GiveSignup Product Recap, 2023 TicketSignup Product Recap, 2023 Infrastructure Report, 2024 Company Strategy, 2024 RunSignup Roadmap, 2024 GiveSignup Roadmap, 2024 TicketSignup Roadmap. Solid Infrastructure for our Customers 0 Zero downtime in…
In February, we announced support for Google Analytics 4. This is a significant improvement providing new reports, moving to an event based system and improved user tracking among other improvements. In July 2023, Google Analytics stopped processing data for its old universal…
There is a new summary report for question responses that displays data in exportable tables and easy-to-understand charts. You can view the report by navigating to Reports >> Question Response Summary. Note that this will summarize all question types except text field…
A growing number of ticket events are using TicketSignup’s integrated store to sell items in addition to tickets and generate more revenue. We’ve added a new line item and CSV export to easily reconcile store items included in each payment that your…
Eventbrite reported their Q1 2023 earnings yesterday. We watch this carefully for signs of health in the overall event industry, as well as understanding our largest competitor and how we compare and contrast. The information below is taken from the Shareholder Letter,…
There is a new option for the Individual Tickets Report to show store purchases in separate columns. By default when you view the Individual Tickets Report, store purchases are consolidated in a single column: Now you can select a new option from…
One of the powerful TicketSignup reporting functionalities we introduced in 2022 is the ability to customize which columns display in ticket reports. Now you can download visible columns only, as opposed to exporting all columns of data in a ticket report. This…
We are bringing back our old Availability and Infrastructure Yearly Report after being distracted by the pandemic. We continue to post blogs about important issues that happen with availability, but the last time we did a full one of these was 2019. Availability…
Following the release of the next generation Individual Ticket Report, we are excited to introduce the next generation Ticket Purchase Report (Reports >> Ticket Purchases). TicketSignup’s next generation of reports makes it easier to view the ticket purchase data that you want…
There is a new CheckIn Report for ticket events that shows the number of tickets checked in per day, in addition to the CheckIn Stats by ticket type. This is very helpful for multi-day ticket events that use a single general admission…
There is now a Ticket Transfer Report that enables you to see all of the ticket transfers for your event. Enabling self-serve ticket transfers helps mitigate your event’s customer service burden and chargeback risk by allowing customers to choose a new date…