TicketSignup now offers calendar-based rules for self-serve ticket transfers, giving event directors precise, date and time slot-specific control over transfer settings. This enhancement builds on our existing timed entry transfer capabilities. Importantly, calendar-based transfer rules make it simple to adapt policies in…
Reduce customer support and provide a best-in-class attendee experience with MTE Timed Entry self-serve Ticket Transfers. Enable self-serve ticket transfers for attendees to transfer their own tickets to a different date, time slot, and/or ticket type. Your event controls the parameters, including…
There is now a Ticket Transfer Report that enables you to see all of the ticket transfers for your event. Enabling self-serve ticket transfers helps mitigate your event’s customer service burden and chargeback risk by allowing customers to choose a new date…
Due to Hurricane Ian, many events happening this weekend will be rescheduled and/or cancelled. If your ticket event is impacted by the weather and needs to offer refunds or transfers, TicketSignup makes it easy. One of the most powerful ways you can…
Self-serve ticket transfers are one of the ways that ticket events can provide an exceptional customer experience for their customers, whether it’s empowering attendees to move their tickets after a weather-related cancellation or driving revenue with ticket transfer fees. We’ve added a…
With TicketSignup, we make it seamless for your event to allow customers to transfer their own tickets to a different date so that you can deliver an exceptional experience for your attendees, decrease your customer service burden, and reduce chargebacks. Now you…
TicketSignup event organizers now have the ability to transfer existing tickets to a different ticket (within the same ticket event) in two ways: These new features allow for powerful flexibility for your team and your guests. Ticket transfers also allow for 24/7…
Ticket holders can now transfer some or all of their tickets to a friend as a gift. When tickets are accepted by the recipient, a new QR Code is issued for the transferred tickets that only the recipient can use. The sender’s…
If you’re hosting an outdoor event, a rainstorm, snow storm or heat wave could easily derail your plans. And if you are lucky, you might have more people who want to come to your event than you have capacity for. Hosting events…
Reconciling your event finances just got easier. TicketSignup now offers a Detailed Financial Summary for ticket events. It’s a clear breakdown of exactly where your money comes from and where it stands, all in one view. The Financial Summary gives you the…
Most event organizers don’t realize how much they’re paying for things that should be included. The ticket fee is just the start. Then come the add-ons: a monthly charge for email, an fee to access support, payouts you wait weeks for, and…
Smoke & Barrel event directors Saige Mestayer and Nathaniel Allured were looking for an alternative to Eventbrite that had lower fees, an easy check-in system, a simple way to allocate tickets to sponsors, and customizable ticket landing pages. When they met with…