There is now a Ticket Transfer Report that enables you to see all of the ticket transfers for your event. Enabling self-serve ticket transfers helps mitigate your event’s customer service burden and chargeback risk by allowing customers to choose a new date…
Due to Hurricane Ian, many events happening this weekend will be rescheduled and/or cancelled. If your ticket event is impacted by the weather and needs to offer refunds or transfers, TicketSignup makes it easy. One of the most powerful ways you can…
Self-serve ticket transfers are one of the ways that ticket events can provide an exceptional customer experience for their customers, whether it’s empowering attendees to move their tickets after a weather-related cancellation or driving revenue with ticket transfer fees. We’ve added a…
With TicketSignup, we make it seamless for your event to allow customers to transfer their own tickets to a different date so that you can deliver an exceptional experience for your attendees, decrease your customer service burden, and reduce chargebacks. Now you…
TicketSignup event organizers now have the ability to transfer existing tickets to a different ticket (within the same ticket event) in two ways: These new features allow for powerful flexibility for your team and your guests. Ticket transfers also allow for 24/7…
Ticket holders can now transfer some or all of their tickets to a friend as a gift. When tickets are accepted by the recipient, a new QR Code is issued for the transferred tickets that only the recipient can use. The sender’s…
If you’re hosting an outdoor event, a rainstorm, snow storm or heat wave could easily derail your plans. And if you are lucky, you might have more people who want to come to your event than you have capacity for. Hosting events…
We are very excited to announce the beta release of TicketSignup’s patent-pending multi-day, timed entry (MTE) ticketing. Since 2023, our team has been working on our next-generation solution for timed ticketing and admissions. MTE solves problems for events that sell tickets for…
One of our Year End Wrap-up Blogs. Others include 2023 TicketSignup Recap, 2023 Year in Review, 2024 Company Strategy, 2023 RunSignup Product Recap, 2023 GiveSignup Product Recap, 2023 Infrastructure Report, 2024 RunSignup Roadmap, 2024 GiveSignup Roadmap. In this blog, we provide an overview of our 2024…
One of our Year End Wrap-up Blogs. Others include 2024 TicketSignup Roadmap, 2023 Year in Review, 2024 Company Strategy, 2023 RunSignup Product Recap, 2023 GiveSignup Product Recap, 2023 Infrastructure Report, 2024 RunSignup Roadmap, 2024 GiveSignup Roadmap. In 2023, we did about 2,000 software releases as we…
TicketSignup reduces customer service for events with self-serve ticket management options. We’ve redesigned the self-serve ticket management page to make it even easier for attendees to resend confirmation emails, transfer their tickets, and track their referrals. As we add more ticket management…
Haunts are busy setting up events for 2023 and some are even starting to sell tickets. Last year we worked with dozens of haunts, including ten haunts that sold over 10,000 tickets. The number of haunts using TicketSignup in 2023 has already…