Self-serve ticket management solves one of the biggest challenges events face: customer requests to change tickets. “Transfer my ticket”. “Upgrade my admission”. “Add an item I missed”. When handled manually, these requests create support work and often result in refunds or lost…
Self-Serve Ticket Upgrades for Timed Entry Events make it easier than ever for your event to grow revenue without adding work for your team. Attendees now have a clear, simple path to upgrade their tickets online, which means more upsells with no…
TicketSignup now lets events customize labels on self-serve ticket management options. These updates improve your branding and create a better customer experience. As a result, ticket buyers are more likely to take action on their own. This reduces support requests and helps…
Reduce customer support and provide a best-in-class attendee experience with MTE Timed Entry self-serve Ticket Transfers. Enable self-serve ticket transfers for attendees to transfer their own tickets to a different date, time slot, and/or ticket type. Your event controls the parameters, including…
TicketSignup reduces customer service for events with self-serve ticket management options. We’ve redesigned the self-serve ticket management page to make it even easier for attendees to resend confirmation emails, transfer their tickets, and track their referrals. As we add more ticket management…
Ticket Management Tools to Save Time As a director, it’s crucial that modifying and managing tickets be fast and easy. TicketSignup’s ticket management tools go beyond just director actions: it’s also simple for attendees to make self-serve ticket changes (no customer service…
Due to Hurricane Ian, many events happening this weekend will be rescheduled and/or cancelled. If your ticket event is impacted by the weather and needs to offer refunds or transfers, TicketSignup makes it easy. One of the most powerful ways you can…
Self-serve ticket transfers are one of the ways that ticket events can provide an exceptional customer experience for their customers, whether it’s empowering attendees to move their tickets after a weather-related cancellation or driving revenue with ticket transfer fees. We’ve added a…
With TicketSignup, we make it seamless for your event to allow customers to transfer their own tickets to a different date so that you can deliver an exceptional experience for your attendees, decrease your customer service burden, and reduce chargebacks. Now you…
Looking to set up your first event on TicketSignup, and not sure where to start? Welcome! We’re here to help you get started with TicketSignup. Getting Started with TicketSignup The very, very simple answer: to get started, just click the “Create Your…
The TicketSignup 2025 Product Recap is one of our Year End Wrap-up Blogs. Others include 2025 Year in Review, 2025 RunSignup Product Review, 2025 GiveSignup Product Recap, 2025 Infrastructure Report, 2026 Company Strategy, 2026 RunSignup Roadmap, 2026 AI Product Roadmap, 2026 GiveSignup Roadmap, 2026 TicketSignup Roadmap. These will come out incrementally between…
TicketSignup vs Eventbrite: A Direct Comparison for Event Organizers For savvy event organizers, selecting a ticketing software is about more than just selling tickets online. It’s about the cost to you – and your event attendees – the flexibility to setup your…