About TicketSignup
The Free and Flexible Event Ticketing Software You Deserve
At TicketSignup, we believe all events deserve best in class technology to create better event experiences and grow your revenue. TicketSignup is event ticketing software built for event organizers who want brand ownership, setup flexibility, and transparent pricing.
Our expertly crafted, open, and all-in-one ticketing platform empowers you to sell tickets to your event – and more. With free event websites, free and unlimited email marketing, and a robust on-site app for check-in, TicketSignup provides technology solutions for your entire event lifecycle.
TicketSignup is easy to use, whether you are organizing a small nonprofit event, hosting a large-scale festival, or anything in between. From simple, general admission events to complex multiday timed entry ticketing, TicketSignup has event ticketing software for you.
TicketSignup Powers Event Experiences for Millions
The TicketSignup Story
TicketSignup is event ticketing software built by RunSignup. As an Event Director and runner frustrated by existing online registration platforms, RunSignup founder Bob Bickel set out to build a better one that solved problems for event directors and participants by starting RunSignup in 2009. Today, RunSignup is the largest registration platform for US endurance events.
Over the years, customers came to us with a similar need: they were looking for easy, accessible event ticketing technology to solve problems for general admission and timed entry ticket events. So, in July 2019, we launched a new ticketing platform; in February 2022, TicketSignup formally announced. TicketSignup leveraged RunSignup’s core technology platform, robust infrastructure, and product knowledge more than a decade of solving complex event problems. Today, TicketSignup is the leading innovator in online ticket sales.
We are guided by our core values:
Embrace Openness in Technology and Business Practices
Improvement Requires Constant Collaboration
Change is Good; Innovation is Required.
Focus on Continuous Improvement and Iterative Growth
Build for the Long Term with Scalable Solutions that Value Experience
How TicketSignup Works: Features at a Glance
TicketSignup provides event ticketing software along with a full suite of technology to manage your event from start to finish. In a nutshell, we offer customers:
- Customized ticket purchase paths that make it easy for the organizer to setup and even easier for the purchaser to buy, whether you have a simple general admission event or a complex multi-day timed entry setup
- Branded event websites focused 100% on your event — no ads or spam
- Free, unlimited email marketing for event marketing and attendee communications
- A free on-site app for check-in, merch fulfillment, and more
- Integrated tools to boost revenue through store sales, donations, and marketing promotions
- And much more!
Who TicketSignup is For: Customer Use Cases
As a self-serve event ticketing platform, TicketSignup is designed for the event director who wants control over their event. We are loved by a range of event organizers, including:
- Halloween attractions and haunted houses
- Festivals (music, food & beverage, seasonal, and more)
- Holiday lights celebrations
- Tours and multi-day timed entry events
- Nonprofit fundraisers
- Winery and Brewery events
- Main Street Organizations, Chambers of Commerce, and Parks & Recreation Departments
- Air Shows, Hot Air Balloon Festivals, and more!
“The point of having a good ticketing system is to be seamless and connected to them throughout the whole event cycle. It was important to us that our branding be highly professional, including our website and emails. TicketSignup makes ticketing simpler so we can focus on delivering the best possible experience to as many people as possible.”
– Andy Reiner, Haunted Stage Stop
TicketSignup Customer Stories
Harpoon Brewery
Harpoon Brewery in Boston, Massachusetts has used RunSignup since 2018 for their sell-out Harpoon 5 Miler and Dogtoberfest races. They used Eventbrite for their three large festivals and free events. Harpoon was looking for a more modern platform that could help them lower customer service and increase ticket sales. While Harpoon had some concerns about losing visibility by leaving Eventbrite, they decided to try TicketSignup for the 2024 Octoberfest. They discovered that their brand – not Eventbrite’s – drives ticket sales. TicketSignup’s free and automated marketing tools transformed Harpoon’s loyal customers into powerful brand ambassadors.
Tickets Sold: 13,000+
Overall Ticket Sales Growth: 8%
Referral Rewards ROI: 3,000%
BYOB Holiday Lights Trolley
BYOB Holiday Lights Trolley has been spreading holiday cheer for over a decade, growing from a single BYOB trolley tour in Chicago to a multi-city operation. As the locations expanded, so did the complexities of managing ticketing, inventory, and customer experience. Seeking a more modern and user-friendly ticketing platform, Holiday Lights Trolley made the switch from Eventbrite to TicketSignup’s calendar-based MTE Timed Entry ticketing.
Number of Cities: 10
Tickets Sold: 23,000+
Targhee Bluegrass Festival
The 2024 Targhee Bluegrass Festival welcomed 5,000 bluegrass enthusiasts to the mountains of Wyoming for a 3-day music festival with options for camping, late night shows, parking, and more. With TicketSignup, Grand Targhee improved the event experience, from easy ticket buying to seamless on-site check-in.
Tickets Sold: 5,000
Average Tickets per Purchase: 2.2
Percent of 3-Day Passes Checked In: 96%
Beaufort Oyster Festival
The Beaufort Oyster Festival started four years ago to help combat the shoulder-season lull many in the hospitality industry experience in Beaufort South Carolina. It’s a two day long festival that showcases food and drinks from a variety of local vendors. Everything is sourced locally, helping keep the dollars in the local economy, providing a much-needed boost for local hospitality businesses during their slower season.
Tickets Sold: 2,600+
Attendees: 6,000
Event Days: 2
Panic Point
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30,000
tickets sold annuallyover 300
time slots covered
Terror on the Farm
Terror on the Farm made a transition from on-site ticket sales only to online tickets with TicketSignup because they were able to make more money on tickets, save money on marketing costs, and manage customers and Event Day operations efficiently
20,000+ Tickets Sold
63,002 Free Emails Sent
26+ Years in Business
Winter Wine and Beer Walk
In previous years On Broadway Inc,’s team used another ticketing system for the event. Though it worked, it left something to be desired, motivating them to look for a new solution in 2022. “Our director of events had used RunSignup previously and liked it so much that when we found TicketSignup we decided to use it,” said Betsy.
2500 Attendees
3 Tier Pricing Structure
$10 Non-Alcoholic Ticket
Community House of Moorestown
The Community House of Moorestown relies heavily on events to raise money for their operational costs. With a small team, it’s important that their technology for events is easy for them to use, reduces customer service, fits the brand and look of their organization, and speeds the event day processes.
3 Major Annual Fundraisers
97 Years of Operation
300+ Wine Tasting Tickets Sold
RVA Duck Race & Festival of Inclusion
The Autism Society of Central Virginia (ASCV) hosted the RVA Duck Race & Festival of Inclusion for the second year, selling out 17,000 ducks and raising $225,000. To accomplish their goals, they relied on TicketSignup to make it easy for attendees to purchase ducks and redeem their add-on purchases.
Ducks Sold: 17,000
Amount Raised: $225,000
Location: Richmond, VA
Meet The TicketSignup Team
As an employee owned company, TicketSignup values longevity and experience on their team. Combined, TicketSignup’s employees have nearly 500 years of experience working at the company, with 23% of employees having been with the company for more than 10 years.
From Founder and CEO Bob Bickel to customer-facing Account Managers to technology-focused Developers, everyone has one thing in common: a focus on driving innovation, efficiency and excellence in the events space.
How We Work
The TicketSignup team is dispersed across the U.S., with employees spanning from Florida to New Jersey to Colorado and California. This enables us to bring a great diversity of experience to our customers. Our Development team builds the best software in the event industry to boost sales, optimize ticketing, and streamline Event Day. Our Sales and Customer Support team makes sure that our customers use these tools to their maximum potential throughout the full event cycle: Marketing, Ticket Sales, and Event Day.
Behind the scenes, we are product-led, meaning we believe that having the best technology for our customers will provide them with the most success, leading to long-term customer relationships and even more success.
We might be a self-serve platform, but that doesn’t mean you’re on your own. For customers large and small, support is always 100% US based and easy to access. From email support 7 days a week to dedicated account managers with in-depth knowledge of your event, we’re here to help you optimize your event and create experiences. No upcharge for accessing customer service!
“TicketSignup support was amazing. We’re a small team, and James made this so much better for us. He helped with every step of getting things setup and was proactive throughout the process.”
-Jill Gaylord, Director of Marketing and Sales at the Grand Targhee Resort
Next Steps:
Get Started With TicketSignup’s Event Ticketing Today!
TicketSignup’s easy, self-serve ticket event wizard and free model means there are no hurdles to getting your event online. Simply click get started today and see what TicketSignup can do for you!
That doesn’t mean you’re on your own, though. If you have questions about how TicketSignup would work for your event or want additional assistance, simply schedule a call and a sales rep will be contact shortly.