Why Choose TicketSignup’s Event Day App?
The Tickets App from TicketSignup empowers events to manage all elements of the event day experience from a single app. Enable speedy check-in for your team at the gate, offer easy on-site sales, fulfill merchandise, and check-in attendees at attractions and add-on experiences
Instant Check-In
with QR Scans
The TicketSignup Tickets App is your key to a seamless event day. Allow your volunteers or staff to check in attendees in an instant with a QR scan or name search, and get attendees in the door in no time.
On-Site
Ticket Sales
Sell tickets, merch, and add-ons on site with quick purchase QR Codes or through the Ticket App via our integration with Square. Keep ticket and item inventory synced with online sales.
Merch Fulfillment and Add-On Sales
Automatically include add-ons with tickets (i.e. VIP beers) and redeem on site with the Tickets App. Use the same app to sell more items on site.
Secondary Check-In
for Attractions
Have multiple attractions or experiences within your event? The Ticket App lets you do secondary check-ins for attractions that are included or added on to a purchase.
Download the TicketSignup Tickets App
Whether you want the TicketSignup App for CheckIn or on-site purchase through Square (or both), it’s free to download and use.
How an Event Day App
Creates a Better Event Experience
Improve the on-site experience for your team and attendees alike.
Maximize Revenue By Keeping Online Ticket Sales Open
Encourage continued ticket purchases by leaving ticket sales open online until the event begins – and add signage to suggest purchasing from the parking lot.
- QR codes are automatically created to make it easy for on-site attendees to purchase tickets from their own devices, where they have easy access to saved cards and Apple Pay.
- Provide an alternative to the QR code with a Quick Text option allowing attendees to text a number for a direct link to your purchase path.
- The Tickets App syncs with TicketSignup data continuously – so the parking lot purchaser will show in the check-in process by the time they get to the door.
Sell Tickets On Site Via an Integration with Square
Enable the Square integration on the TicketSignup Tickets App to allow cash and credit ticket sales on-site, in seconds.
- Allow credit card payments through Square or indicate cash payments.
- Automatically connects to your ticket caps and inventory limits set in TicketSignup to ensure you never over-sell your capacity.
- Generates sales tax reports to accurately and easily remit sales tax for point of sale ticket purchases.
- Opt to check-in on-site purchases automatically or send them to the check-in line for your next steps.
Eliminate Lines with a Speedy Check-In by QR Code
Improve the CheckIn process for your staff and attendees with CheckIn through the TicketSignup Tickets App on any iOS or Android device.
- Check in attendees in seconds with the scan of a ticket QR code or a quick search for the purchaser or ticket holder’s name.
- Check in all tickets from a purchase together or leave some tickets unchecked for attendees coming later.
- For tickets with multiple entrances (like a multi-day music festival), enable multiple check-ins from a single ticket or allow each ticket to be checked in once within a set time range (like one check-in per 24 hours).
The TicketSignup Tickets App for Event Day works offline, with data syncing once connectivity is restored.
How to Add Your Event to the Ticket CheckIn App
Use the TicketSignup Event Day App for Merch Fulfillment and Attraction Check-In
Check-in is for more than just tickets. With the Tickets App, you can track and manage the on-site flow of attendees, merch, and more.
- Fulfill pre-purchased store items like merch or beverages with a quick scan.
- Check attendees into specific attractions after the gate, such as a haunted roller-coaster and a spooky forest within your haunt.
- Use separate configurations to give staff only the information they need, such as a front gate configuration to check-in tickets and a merch table to manage shirts.
- Upsell attendees with merch and experiences after their initial purchase — the additional items are linked to the purchasers initial QR code for easy access.
Analytics & Real-Time Insights on Event Day
Create a better staffing plan and ensure an efficient event day with ample data at your finger tips.
- Easily access real-time stats from your laptop or mobile device to track how many tickets have been checked in (and how many remain)
- View check-ins by intervals of 5 minutes to an hour to get a granular view of how on-site traffic ebbs and spikes
- See calendar-based check-in stats for timed entry events to understand your historical trends and current status
Bad Weather? TicketSignup makes it easy when you need to cancel an event or specific date
- Let attendees move their tickets to a different date or timeslot that works for them, for free!
- If you need to issue refunds, TicketSignup makes it free and easy with a single click. No need to manage refunds from a separate merchant account.
“Hurricane Ian closed us on September 30th. We sent an email out to everyone that had a ticket allowing them to switch to a different night. To enable this, we removed the setting to pay the difference between this and every other night – and the 30th was a $30 night. Then, we gave them 48 hours to switch to another night, including peak nights, for no additional cost.
A lot of them did and a lot of them didn’t. But after those initial 48 hours, they paid the upcharge and they did it gladly because they had been given the opportunity. They used the self-serve transfer, and it went amazingly.
99% of people who used the self-serve option didn’t have any questions. When we did get a call, we just told them “Click on the Manage Tickets button, and you’ll be good to go”. Even the most technologically challenged people could do it. We finished the season and just 15 of the September 30th tickets remained un-transferred. Everyone else transferred their own tickets using TicketSignup’s self-serve option. Very, very seamless and easy. If that had happened last year, it would have been at least 10 hours of customer service work even though we’d give them a credit. Self-transfers took a lot off our plates.“
– Brian Garff, The Haunted Forest at Panic Point
Solutions for On-Site Challenges
Challenge: Need Printed Tickets
Solution: TicketSignup allows you to print tickets
Want to print tickets for Sponsors and large groups? TicketSignup makes it easy to export ticket data and print with flexible and free Avery ticket options.
Need every ticket holder to have a physical ticket? Print tickets for on site sales with the Tickets App.
Challenge: Manage multiple attractions
Solution: Use Ticket Numbers and wristbands
Use TicketSignup’s ticket number capabilities to assign wristbands with QR Codes.
Make it easy for ticket holders to redeem their tickets and purchases on site
- Haunt Example: 4 attractions included with the ticket; scan QR code at each attraction to ensure attendees only go through once
- Beer Fest Example: 2 free drinks included; scan QR code on wristband to fulfill each drink.
Capture more data: TicketSignup gives you analytics and time-stamped data to understand throughput and address bottlenecks at attractions/booths.
Challenge: Eliminate long waits
Solution: Implement Virtual Queuing
TicketSignup integrates with Waitwhile to create a seamless experience for both staff and attendees.
- Get attendees out of line and spending money. With virtual queuing, guests can buy refreshments and play games until it’s their turn to enter.
- Attendees get a text when they’re up to enter the main attraction — just like restaurant guests when their table is ready.
- Boost revenue by encouraging more upgrades, with VIP tickets skipping the line altogether.
Customer Success Stories: Event Day in Action
Haunted Stage Stop
Self-described as “musicians by day…who also like to scare people at night”, Haunted Stage Stop brings a unique take to Halloween Haunts. With a branded event website, self-serve ticket management options, and an easy event day App, the Haunted Stage Stop could focus on the scare. See how they created a ground-up attraction, promoted their event, and hosted a Halloween Haunt without the lines or the frustrations.
Number of Spooky Days: 14
% of Attendees Who Changed Ticket: 6%
% of Purchasers Who Donated to Community Partner: 23%
Targhee Bluegrass Festival
The 2024 Targhee Bluegrass Festival welcomed 5,000 bluegrass enthusiasts to the mountains of Wyoming for a 3-day music festival with options for camping, late night shows, parking, and more. With TicketSignup, Grand Targhee improved the event experience, from easy ticket buying to seamless on-site check-in.
Tickets Sold: 5,000
Average Tickets per Purchase: 2.2
Percent of 3-Day Passes Checked In: 96%
Walking in a Winter Wonderland
The Walking in a Winter Wonderland event is hosted by Frederick county Parks & Rec. They immediately leveraged TicketSignup’s free websites. “I’m fairly tech savvy but I’m not a coder and I don’t have a marketing background. It’s really easy to use the Website Builder,” said Ashley Ferguson, Program Supervisor. The website allowed them to host content about special events like cookies with Santa, as well as feature and sell sponsorships. Learn how they created a sell out event with TicketSignup as their technology partner.
26,000 Tickets Sold
20+ Years Runnings
5 Minutes to Learn the Tickets App
Beaufort Oyster Festival
The Beaufort Oyster Festival started four years ago to help combat the shoulder-season lull many in the hospitality industry experience in Beaufort South Carolina. It’s a two day long festival that showcases food and drinks from a variety of local vendors. Everything is sourced locally, helping keep the dollars in the local economy, providing a much-needed boost for local hospitality businesses during their slower season.
Tickets Sold: 2,600+
Attendees: 6,000
Event Days: 2
“Initially, we thought having a single QR code for both the entrance ticket and drinks might be confusing, but in practice, it’s much simpler. People don’t have to keep track of multiple QR codes to redeem everything on-site.”
– Andy Reiner, Haunted Stage Stop
“We went from getting torn apart last year to praise this year. The check-in process was seamless!”
– Jill Gaylord, Director of Marketing and Sales at the Grand Targhee Resort
“I love the CheckIn App and being able to configure pre-sets.”
– Becky McGraw, Program Supervisor at Frederick County Parks and Rec
See the Tickets App In Action
Get Started
Set Up Your Event Today and Access Your Event Day App from TicketSignup
How do you get started with the best-in-class event day app? Simply create your event on TicketSignup – setup is speedy. If you have questions first, simply schedule a call with our team to demo TicketSignup for your event and learn how the event day app will improve your on-site operations.
Already set up on TicketSignup? Simply download the App from IOS or Android and add your event to the app today.
FAQ: The TicketSignup Tickets App for Event Day
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